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  • It Service Management

Results for "it service management"


  • U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience

    4.8 stars, 1.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    IBM IT Scrum Master

    Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Full-Stack Web Development, Software Design, Risk Analysis, Scrum (Software Development), Information Technology, Computer Hardware, Agile Methodology, Agile Project Management, Team Building, Risk Management, Leadership, Communication

    4.7 stars, 12K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (12K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Introduction to battery-management systems

    Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Electronic Components, Safety Standards, Control Systems, Thermal Management, Electronics, Failure Analysis, Energy and Utilities, Electrical Engineering, Failure Mode And Effects Analysis, Manufacturing Processes, Materials science, Chemistry, Requirements Analysis, Anomaly Detection, Estimation

    4.8 stars, 2.2K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (2.2K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Leadership and Team Management

    Skills you'll gain: Benchmarking, Six Sigma Methodology, Team Leadership, Team Management, Lean Six Sigma, Logistics, Team Building, Organizational Effectiveness, Organizational Change, Management Training And Development, Team Motivation, Business Leadership, Organizational Strategy, Quality Improvement, Conflict Management, Change Management, Project Management, Leadership, Process Improvement, Performance Measurement

    4.8 stars, 44 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (44) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Healthcare Management and Finance

    Skills you'll gain: Health Care Administration, Staff Management, Clinical Leadership, Community Health, Financial Statements, Mergers & Acquisitions, Health Administration, Capital Budgeting, Price Negotiation, Financial Accounting, Public Health, People Management, Financial Statement Analysis, Human Resources Management and Planning, Strategic Decision-Making, Financial Analysis, Financial Reporting, Accounting, Strategic Planning, Marketing

    4.7 stars, 138 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (138) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Risk Management Professional Certification Prep

    Skills you'll gain: Risk Analysis, Risk Management, Risk Management Framework, Project Risk Management, Root Cause Analysis, Risk Mitigation, Risk Appetite, Business Risk Management, Enterprise Risk Management (ERM), Contingency Planning, Risk Control, Risk Modeling, Continuous Monitoring, Governance Risk Management and Compliance, Project Management Institute (PMI) Methodology, Performance Analysis, Agile Methodology, Business Continuity Planning, Threat Management, Business Continuity

    4.8 stars, 132 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.8 (132) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Madecraft

    Providing Legendary Customer Service

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Quality Assurance and Control, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement

    4.3 stars, 397 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (397) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • V

    Vanderbilt University

    ChatGPT for Project Management - Leveraging AI for Success

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Large Language Modeling, Project Planning, AI literacy, AI Enablement, Generative AI, Risk Analysis, Timelines, Project Risk Management, Performance Metric, AI powered creativity, Project Schedules, Project Management, Artificial Intelligence, Risk Management, Key Performance Indicators (KPIs), Email Automation

    4.8 stars, 8.3K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (8.3K) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Project Management: Build Job-Ready Skills

    Skills you'll gain: Stakeholder Management, Communication Planning, Virtual Teams, Team Management, Team Leadership, Plan Execution, Scheduling, Conflict Management, Project Schedules, Project Management Life Cycle, Project Management, Teamwork, Project Management Office (PMO), Stakeholder Analysis, Risk Mitigation, Agile Product Development, Risk Management, Communication, Planning, Budgeting

    4.6 stars, 814 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (814) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6 stars, 416 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (416) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
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In summary, here are 10 of our most popular it service management courses

  • Arts and Heritage Management: Università Bocconi
  • Foundations of Account Management: Microsoft
  • IBM IT Scrum Master: IBM
  • Introduction to battery-management systems: University of Colorado Boulder
  • Leadership and Team Management: SkillUp
  • Healthcare Management and Finance: University of Michigan
  • Risk Management Professional Certification Prep: LearnKartS
  • Providing Legendary Customer Service: Madecraft
  • Quality Improvement and Management: Board Infinity
  • ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University

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Arts and Humanities
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Math and Logic
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401 courses
Language Learning
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