• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Telephone Skills

Results for "telephone skills"


  • S

    SkillUp

    Product Management: Building AI-Powered Products

    Skills you'll gain: AI Product Strategy, Commercialization, Product Management, AI Enablement, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Stakeholder Engagement, Artificial Intelligence, Stakeholder Management, Return On Investment, Product Development, New Product Development, Team Management, Communication

    4.3 stars, 188 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (188) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    English for Effective Business Writing

    Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Report Writing, Concision, Persuasive Communication, English Language, Grammar, Target Audience, Vocabulary

    4.4 stars, 479 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.4 (479) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Introduction to Integrative Therapies and Healing Practices

    Skills you'll gain: Treatment Planning, Contraindication, Manual Therapy, Patient Safety, Health Systems, Clinical Practices, Patient Evaluation, Health Promotion, Health Policy, Patient Education And Counseling, Drug Interaction, Patient-centered Care, Regulatory Compliance, Needs Assessment

    4.7 stars, 478 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (478) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    UNSW Sydney (The University of New South Wales)

    Requirements Writing

    Skills you'll gain: Requirements Analysis, Requirements Management, Business Requirements, Technical Writing, Product Requirements, Engineering Documentation, Business Writing, System Requirements, Project Documentation, Editing, Systems Engineering

    4.6 stars, 359 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (359) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • T

    The State University of New York

    How To Create a Website in a Weekend! (Project-Centered Course)

    Skills you'll gain: Web Design, Web Design and Development, WordPress, Web Language, HTML and CSS, Browser Compatibility, Web Content, Hypertext Markup Language (HTML), Information Architecture, Web Presence, Web Development, Content Management Systems, Web Analytics and SEO, Responsive Web Design, Cross Platform Development, Content Management

    3.3 stars, 585 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 3.3 (585) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Requirements Gathering in Business Analysis

    Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Requirements Management, Business Systems Analysis, Project Documentation, Functional Specification, Diagram Design, Business Process Modeling, Needs Assessment

    4.6 stars, 109 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (109) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The University of Edinburgh

    How to Create an Online Course

    Skills you'll gain: Educational Materials, Learning Strategies, Instructional Design, Web Content Accessibility Guidelines, Web Content, Digital pedagogy, Education Software and Technology, Diversity Awareness, Cultural Diversity, Scripting

    4.5 stars, 233 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (233) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    Data Analysis Using Python

    Skills you'll gain: Matplotlib, Data Analysis, Pandas (Python Package), Plot (Graphics), Data Visualization, Data Science, Data Cleansing, Pivot Tables And Charts, Data Visualization Software, Data Processing, Data Wrangling, Data Integration, Data Preprocessing, Data Manipulation, Scatter Plots, NumPy, Exploratory Data Analysis, Data Import/Export, Histogram, Python Programming

    4.5 stars, 433 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (433) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Control Systems Analysis: Modeling of Dynamic Systems

    Skills you'll gain: Control Systems, Mathematical Modeling, Engineering Analysis, Differential Equations, Systems Analysis, Mechanical Engineering, Electrical Systems, Mechanics, Systems Thinking, Applied Mathematics, Performance Testing, Design Specifications

    4.7 stars, 141 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (141) · Intermediate · Course · 1 - 3 Months

    Category: Build toward a degree
    Build toward a degree
  • J

    John Wiley & Sons

    Nonprofit Management 101

    Skills you'll gain: Advocacy, Newsletters, Risk Management, Lobbying, Talent Management, Governance, Non-Profit Accounting, Event Planning, Fundraising, Risk Management Framework, Fundraising and Crowdsourcing, Event Management, Leadership Development, Risk Mitigation, Diversity and Inclusion, Public Relations, Grant Writing, Customer Relationship Management, Strategic Leadership, Leadership

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Data Warehouse Fundamentals

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM DB2, Star Schema, PostgreSQL, Snowflake Schema, Data Mart, Data Architecture, Data Modeling, Database Design, Database Systems, Data Lakes, Data Integration, Query Languages, Data Validation, Data Cleansing, SQL, Data Quality

    4.5 stars, 268 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (268) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Drive

    Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Shared Media, Cloud Storage, File Systems, Business Software, Content Management, Organizational Skills, Data Management, Identity and Access Management, Role-Based Access Control (RBAC)

    4.7 stars, 372 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (372) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…217218219…834

In summary, here are 10 of our most popular telephone skills courses

  • Product Management: Building AI-Powered Products: SkillUp
  • English for Effective Business Writing: The Hong Kong University of Science and Technology
  • Introduction to Integrative Therapies and Healing Practices: University of Minnesota
  • Requirements Writing: UNSW Sydney (The University of New South Wales)
  • How To Create a Website in a Weekend! (Project-Centered Course): The State University of New York
  • Requirements Gathering in Business Analysis: Microsoft
  • How to Create an Online Course: The University of Edinburgh
  • Data Analysis Using Python: University of Pennsylvania
  • Control Systems Analysis: Modeling of Dynamic Systems: University of Colorado Boulder
  • Nonprofit Management 101: John Wiley & Sons

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok