IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, DevOps, Cloud API, Configuration Management, Command-Line Interface, Software Versioning, Version Control
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Benchmarking, Professional Development, Performance Measurement, Performance Appraisal, Personal Development, Job Analysis, Gap Analysis, Dashboard, Microsoft Excel, Self-Awareness, Competitive Analysis, Goal Setting, Analysis
Advanced · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Databases, Systems Design, Big Data, Data Architecture, NoSQL, Data Processing, Maintainability, Software Design, SQL, Apache Hadoop
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Governance, Data Ethics, Business Ethics, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Human Resource Policies, Culture Transformation, Business Transformation, Stakeholder Engagement, Data Governance, Responsible AI, Policy Analysis, Stakeholder Management, Change Management, Employee Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Patient Education And Counseling, Mindfulness, Contraindication, Pain Management, Patient Referral, Clinical Assessment, Patient-centered Care, Patient Communication, Self-Awareness, Stress Management, Mental Health, Mental Health Therapies, Critical Thinking
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

The University of Chicago
Skills you'll gain: Keras (Neural Network Library), Unsupervised Learning, Machine Learning Algorithms, Deep Learning, Machine Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Classification Algorithms, Supervised Learning, Regression Analysis, Random Forest Algorithm, Dimensionality Reduction, Model Evaluation, Data Preprocessing, Statistical Methods, Tensorflow, Feature Engineering, Pandas (Python Package)
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Endpoint Security, Network Security, Cyber Security Assessment, Firewall
Beginner · Course · 1 - 3 Months