Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
University of Colorado Boulder
Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Web Analytics and SEO, Performance marketing, Automation, A/B Testing, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Ledgers (Accounting), Accounting Records, Bookkeeping, General Accounting, Accounting Systems, General Ledger, Accrual Accounting, Accounting, Accruals, Revenue Recognition, Reconciliation, Generally Accepted Accounting Principles (GAAP), Transaction Processing, Financial Reporting, Expense Management, Journals
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Marketing Analytics, Classification And Regression Tree (CART), Probability & Statistics, AI Personalization, Statistical Software, Statistical Methods, Regression Analysis, Model Evaluation, Data-Driven Decision-Making, Data Ethics, Unsupervised Learning, Statistical Modeling, Data Visualization, Customer Analysis, Statistical Analysis, Predictive Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: LinkedIn, Photo Editing, Professional Networking, Social Media Content, Social Media, Professional Development, Branding, Search Engine Optimization, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, Employee Retention, Case Studies
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computational Thinking, Data Collection, Microsoft Visual Studio, Program Development, C (Programming Language), Programming Principles, Algorithms, Data Storage, Computer Programming
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Value Propositions, Customer Insights
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Virtual Networking, Network Architecture
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Model Evaluation, Supervised Learning, Generative Model Architectures, Recurrent Neural Networks (RNNs), Unsupervised Learning, Data Preprocessing, Large Language Modeling, Time Series Analysis and Forecasting, Exploratory Data Analysis, LLM Application, Applied Machine Learning, Generative Adversarial Networks (GANs), Retrieval-Augmented Generation, Data Collection, Machine Learning Algorithms, Convolutional Neural Networks, Model Deployment, Transfer Learning, Hugging Face
Intermediate · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Capital Budgeting, Project Risk Management, Risk Analysis, Risk Management, Financial Analysis, Project Finance, Business Valuation, Depreciation, Cash Flows, Financial Modeling, Portfolio Management, Project Portfolio Management, Spreadsheet Software, Microsoft Excel, Corporate Tax
Build toward a degree
Intermediate · Course · 1 - 3 Months