
Skills you'll gain: Market Research, Business Research, Marketing Strategies, Market Analysis, Marketing Planning, Business Planning, Strategic Marketing, Research Reports, Business Analysis, Research Methodologies, Business Strategies, Business Strategy, Strategic Planning, Smart Goals, Growth Strategies, Project Design, Return On Investment, Interviewing Skills, Key Performance Indicators (KPIs), Report Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Verbal Communication Skills, Public Speaking
★ 4.9 (2.5K) · Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Driving engagement, Customer Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Power Electronics, Electronic Systems, Electrical Engineering, Systems Analysis, Electronics Engineering, Electronics, Schematic Diagrams, Electrical Systems, Systems Design, Graphical Tools, Engineering Analysis, Mathematical Modeling, Differential Equations, Applied Mathematics
★ 4.8 (650) · Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Communication Strategies, Conflict Management, Assertiveness, Negotiation, Communication, Interpersonal Communications, Business Leadership, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Relationship Building, Leadership, Leadership and Management, Strategic Communication, Problem Solving, Business Strategies
★ 4.8 (1.4K) · Advanced · Specialization · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Grammar, English Language, Oral Comprehension
★ 4.8 (1.2K) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Management Training And Development, Writing, Employee Coaching, Business Leadership, English Language, Discussion Facilitation, Delegation Skills, Concision, Staff Management, Recruitment, Leadership, Organizational Skills, Verbal Communication Skills, Communication
★ 4.8 (1.5K) · Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: English Language, Language Competency, Grammar, Language Learning
★ 4.8 (2K) · Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Leadership, Strategic Communication, Communication Strategies, Communication, Empathy & Emotional Intelligence, Team Motivation, Team Building
★ 4.8 (963) · Intermediate · Course · 1 - 4 Weeks