Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Pontificia Universidad Católica del Perú
Skills you'll gain: Business Modeling, Strategic Partnership, Business Planning, Business Strategies, Entrepreneurship, Case Studies, Value Propositions, Business Development, Business Process, Target Market, Customer Analysis, Market Opportunities, Customer Relationship Management, Cost Accounting, Resource Management, Revenue Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Mindfulness, Teaching, Self-Awareness, Classroom Management, Empathy & Emotional Intelligence, Social Studies, Storytelling, Adult Education, Parent Communication, Resilience, Cultural Responsiveness, Stress Management, Emotional Intelligence, Community Development, Collaboration, Liberal Arts
Advanced · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Health Systems, Health Care, Health Policy, Healthcare Industry Knowledge, Patient Education And Counseling, Health Technology, Telehealth, Public Speaking, Diagnostic Tests
Beginner · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Consumer Behaviour, Brand Management, Marketing, Global Marketing, Digital Media Strategy, Market Dynamics, Advertising, E-Commerce, Cultural Sensitivity, Cultural Diversity, Social Sciences, Sociology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electronics, Electronics Engineering, Hardware Design, Electrical Engineering, Schematic Diagrams, Electronic Components, Electronic Systems, Computer-Aided Design, Design Software, Engineering Documentation, Open Source Technology, electromagnetics, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transfer Learning, Tensorflow, Natural Language Processing, Keras (Neural Network Library), Embeddings, Deep Learning, Classification Algorithms, Model Evaluation, Machine Learning, Software Visualization
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Color Theory, Layout Design, Typography, Adobe Photoshop, Photo Editing, Graphic and Visual Design, Design Elements And Principles, Design, Graphic Design, Image Quality
Beginner · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Design, Cultural Diversity, Photography
Beginner · Course · 1 - 3 Months

Airbus Beyond
Skills you'll gain: Procurement, Order Management, Inventory Management, Supply Chain Management, Supply Chain, Inventory Control, Production Planning, Contract Management, Supply Management, Sustainability Reporting, Supplier Performance Management, Sustainability Standards, Logistics Management, Supply Chain Systems, Environmental Management Systems, Environmental Social And Corporate Governance (ESG), Logistics, Risk Management, Negotiation, Billing & Invoicing
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record
Intermediate · Course · 1 - 3 Months