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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    P

    Pontificia Universidad Católica del Perú

    Fundamentos del Modelo de Negocio Canvas

    Skills you'll gain: Business Modeling, Strategic Partnership, Business Planning, Business Strategies, Entrepreneurship, Case Studies, Value Propositions, Business Development, Business Process, Target Market, Customer Analysis, Market Opportunities, Customer Relationship Management, Cost Accounting, Resource Management, Revenue Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    246 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA A+ Certification Core 1 (220-1101)

    Skills you'll gain: Network Troubleshooting, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support

    4.5
    Rating, 4.5 out of 5 stars
    ·
    84 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Teacher SEL: Programs, Possibilities, and Contexts

    Skills you'll gain: Mindfulness, Teaching, Self-Awareness, Classroom Management, Empathy & Emotional Intelligence, Social Studies, Storytelling, Adult Education, Parent Communication, Resilience, Cultural Responsiveness, Stress Management, Emotional Intelligence, Community Development, Collaboration, Liberal Arts

    4.7
    Rating, 4.7 out of 5 stars
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    155 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Health Care Delivery in Healthcare Organizations

    Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Health Systems, Health Care, Health Policy, Healthcare Industry Knowledge, Patient Education And Counseling, Health Technology, Telehealth, Public Speaking, Diagnostic Tests

    4.7
    Rating, 4.7 out of 5 stars
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    138 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The Chinese University of Hong Kong

    Selling to Chinese Consumers

    Skills you'll gain: Consumer Behaviour, Brand Management, Marketing, Global Marketing, Digital Media Strategy, Market Dynamics, Advertising, E-Commerce, Cultural Sensitivity, Cultural Diversity, Social Sciences, Sociology

    4.8
    Rating, 4.8 out of 5 stars
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    312 reviews

    Beginner · Course · 1 - 4 Weeks

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    Preview
    C

    Coursera

    Mastering KiCAD: Open-Source PCB Design for Beginners

    Skills you'll gain: Electronics, Electronics Engineering, Hardware Design, Electrical Engineering, Schematic Diagrams, Electronic Components, Electronic Systems, Computer-Aided Design, Design Software, Engineering Documentation, Open Source Technology, electromagnetics, Software Installation

    4.3
    Rating, 4.3 out of 5 stars
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    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Transfer Learning for NLP with TensorFlow Hub

    Skills you'll gain: Transfer Learning, Tensorflow, Natural Language Processing, Keras (Neural Network Library), Embeddings, Deep Learning, Classification Algorithms, Model Evaluation, Machine Learning, Software Visualization

    4.8
    Rating, 4.8 out of 5 stars
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    181 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    Free Trial
    I

    IBM

    Database Essentials and Vulnerabilities

    Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Fundamentals of Graphic Design

    Skills you'll gain: Color Theory, Layout Design, Typography, Adobe Photoshop, Photo Editing, Graphic and Visual Design, Design Elements And Principles, Design, Graphic Design, Image Quality

    4.5
    Rating, 4.5 out of 5 stars
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    51 reviews

    Beginner · Course · 1 - 4 Weeks

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    T

    The Museum of Modern Art

    Reimagining Blackness and Architecture

    Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Design, Cultural Diversity, Photography

    4.8
    Rating, 4.8 out of 5 stars
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    75 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Airbus Beyond

    Airbus Supply Chain Specialist

    Skills you'll gain: Procurement, Order Management, Inventory Management, Supply Chain Management, Supply Chain, Inventory Control, Production Planning, Contract Management, Supply Management, Sustainability Reporting, Supplier Performance Management, Sustainability Standards, Logistics Management, Supply Chain Systems, Environmental Management Systems, Environmental Social And Corporate Governance (ESG), Logistics, Risk Management, Negotiation, Billing & Invoicing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • G

    Genentech

    Data Science with Real World Data in Pharma

    Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record

    4.8
    Rating, 4.8 out of 5 stars
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    13 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Fundamentos del Modelo de Negocio Canvas: Pontificia Universidad Católica del Perú
  • CompTIA A+ Certification Core 1 (220-1101): Packt
  • Teacher SEL: Programs, Possibilities, and Contexts: University of Colorado Boulder
  • Health Care Delivery in Healthcare Organizations: Rutgers the State University of New Jersey
  • Selling to Chinese Consumers: The Chinese University of Hong Kong
  • Mastering KiCAD: Open-Source PCB Design for Beginners: Coursera
  • Transfer Learning for NLP with TensorFlow Hub: Coursera
  • Database Essentials and Vulnerabilities: IBM
  • Fundamentals of Graphic Design: Xbox
  • Reimagining Blackness and Architecture: The Museum of Modern Art

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