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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • I

    Imperial College London

    Digital Health

    Skills you'll gain: Health Technology, Data Presentation, Data Visualization Software, Telehealth, Agile Methodology, Interactive Data Visualization, Health Disparities, Health Informatics, Health Care Procedure and Regulation, Health Systems, Electronic Medical Record System, Electronic Medical Record, Health Equity, Interoperability, Public Health, Epidemiology, Tableau Software, Model Evaluation, Data Ethics, Digital Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    356 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Hot New Release
    Hot New Release
    M

    Microsoft

    Microsoft Power BI Developer and Architect

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • U

    University of Maryland, College Park

    Framework for Data Collection and Analysis

    Skills you'll gain: Surveys, Data Collection, Survey Creation, Research Design, Data Quality, Data Analysis, Analysis, Sampling (Statistics), Big Data

    4.2
    Rating, 4.2 out of 5 stars
    ·
    774 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Cape Town

    Research for Impact

    Skills you'll gain: Strategic Communication, Stakeholder Engagement, Climate Change Adaptation, Social Impact, Influencing, Stakeholder Management, Research, Strategic Partnership, Communication Strategies, Program Evaluation, Community Development, Sustainable Development, Research Design, Stakeholder Analysis, Policy Analysis, Stakeholder Communications, Change Management, Science and Research, Environmental Policy, Systems Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    201 reviews

    Beginner · Course · 1 - 3 Months

  • F

    Fractal Analytics

    Quantum Computing For Everyone - An Introduction

    Skills you'll gain: Computing Platforms, Cloud Computing, Information Technology, Cybersecurity, Linear Algebra, Critical Thinking

    4.1
    Rating, 4.1 out of 5 stars
    ·
    112 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universitat Autònoma de Barcelona

    Diseño de videojuegos

    Skills you'll gain: Video Game Development, Game Design, Unity Engine, Software Design Documents, Conceptual Design, Experience Design, Design Elements And Principles, Usability, Software Documentation, Storytelling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    332 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Usability Testing, User Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Omnichannel Retail Strategy

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Retail Sales, Performance Management, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    419 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Colorado System

    Hacking and Patching

    Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Vulnerability Scanning, Cyber Security Assessment, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

    4
    Rating, 4 out of 5 stars
    ·
    279 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    IESE Business School

    Operations Management

    Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Improvement and Optimization, Process Design, Process Analysis, Operations, Business Process Improvement, Administration, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Operational Performance Management, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 4 Weeks

  • H

    HubSpot Academy

    Sales Training: Inbound Business Strategy

    Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Sales Management, Sales Development, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Accountability Frameworks, Business Marketing, Service Management, Customer Insights, Business Strategy, Customer experience strategy (CX), Customer Engagement, Customer Retention

    4.8
    Rating, 4.8 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google - Spectrum Sharing

    Become a CBRS Certified Professional Installer by Google

    Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Software Installation, Key Management, Infrastructure Security, Network Infrastructure, Cryptography, System Configuration, System Requirements, Telecommunications, Continuous Monitoring, Data Entry

    4.5
    Rating, 4.5 out of 5 stars
    ·
    223 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Digital Health: Imperial College London
  • Microsoft Power BI Developer and Architect: Microsoft
  • Framework for Data Collection and Analysis: University of Maryland, College Park
  • Research for Impact: University of Cape Town
  • Quantum Computing For Everyone - An Introduction : Fractal Analytics
  • Diseño de videojuegos: Universitat Autònoma de Barcelona
  • Reviews & Metrics for Software Improvements: University of Alberta
  • Omnichannel Retail Strategy: University of Pennsylvania
  • Hacking and Patching: University of Colorado System
  • Operations Management: IESE Business School

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