Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Imperial College London
Skills you'll gain: Health Technology, Data Presentation, Data Visualization Software, Telehealth, Agile Methodology, Interactive Data Visualization, Health Disparities, Health Informatics, Health Care Procedure and Regulation, Health Systems, Electronic Medical Record System, Electronic Medical Record, Health Equity, Interoperability, Public Health, Epidemiology, Tableau Software, Model Evaluation, Data Ethics, Digital Transformation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation
Intermediate · Professional Certificate · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Surveys, Data Collection, Survey Creation, Research Design, Data Quality, Data Analysis, Analysis, Sampling (Statistics), Big Data
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Strategic Communication, Stakeholder Engagement, Climate Change Adaptation, Social Impact, Influencing, Stakeholder Management, Research, Strategic Partnership, Communication Strategies, Program Evaluation, Community Development, Sustainable Development, Research Design, Stakeholder Analysis, Policy Analysis, Stakeholder Communications, Change Management, Science and Research, Environmental Policy, Systems Thinking
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Computing Platforms, Cloud Computing, Information Technology, Cybersecurity, Linear Algebra, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Unity Engine, Software Design Documents, Conceptual Design, Experience Design, Design Elements And Principles, Usability, Software Documentation, Storytelling
Mixed · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Retail Sales, Performance Management, Analytics
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Vulnerability Scanning, Cyber Security Assessment, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Improvement and Optimization, Process Design, Process Analysis, Operations, Business Process Improvement, Administration, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Operational Performance Management, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Sales Management, Sales Development, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Accountability Frameworks, Business Marketing, Service Management, Customer Insights, Business Strategy, Customer experience strategy (CX), Customer Engagement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Google - Spectrum Sharing
Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Software Installation, Key Management, Infrastructure Security, Network Infrastructure, Cryptography, System Configuration, System Requirements, Telecommunications, Continuous Monitoring, Data Entry
Mixed · Course · 1 - 3 Months