
Coursera
Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
★ 4.7 (275) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Negotiation, Sales Pipelines, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creative Thinking, Entrepreneurial Finance, Creativity, Sales Strategy, Commercialization, B2B Sales, Sales, Business Planning, Product Planning, Sales Management, Business Strategy, Business Development, New Business Development, Personal Attributes, Self-Awareness, Personal Development, Global Marketing
★ 4.7 (1.2K) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6.8K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Storytelling, Content Performance Analysis, Storyboarding, Video Production, Photo/Video Production and Technology, Content Scheduling, Benchmarking, Content Optimization, Search Engine Optimization, Videography, Web Analytics, Video Editing, Drive Engagement, Content Strategy, Live Streaming, Marketing Analytics, Web Analytics and SEO, Content Development and Management, Style Guides, Marketing
★ 4.6 (1.5K) · Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Management, Warehousing, Warehouse Management, Logistics Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Inventory Control, Warehouse Operations, Logistics, Transportation Operations, Transportation Management, Supply Chain Management, Supply Chain, Order Delivery, Customer Service, Operating Cost
★ 4.7 (12K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Closing (Sales), Sales Process, Selling Techniques, Sales Presentations, Timelines, Performance Reporting, Sales Pipelines, Performance Analysis, Benchmarking, Performance Measurement, Performance Metric, Decision Making, Simulations, Scaling And Root Planing, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Order Entry, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Order Management Systems, Product Knowledge, Product Lining, Order Processing, Product Assortment, Contract Management, Collaborative Software, Account Management, Kanban Principles
★ 4.7 (245) · Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Agentic Workflows, Search Engine Optimization, Agentic systems, Web Analytics and SEO, AI Workflows, Content Optimization, Generative AI Agents, Cross-Functional Team Leadership, Keyword Research, Prompt Engineering, Semantic Web, Prompt Patterns, ChatGPT, LLM Application, Content Strategy, Artificial Intelligence, Marketing Automation, Generative AI, Predictive Analytics, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Beginner · Course · 1 - 4 Weeks