Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: JavaScript Frameworks, Development Environment, Web Development Tools, Javascript, Web Applications, UI Components, Software Architecture, Dataflow, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Image Analysis, Computer Vision, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Deep Learning, Keras (Neural Network Library), Tensorflow, Python Programming, Data Preprocessing, Development Environment, Jupyter, NumPy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, User Interface (UI), Game Design, Android (Operating System), C# (Programming Language), 3D Assets, Video Game Development, Application Deployment, Virtual Environment, Augmented and Virtual Reality (AR/VR), Software Installation, Development Environment, Animations
Intermediate · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Layout Design, Image Quality
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphic Techniques, Virtual Environment, Visualization (Computer Graphics), Computer Graphics, Performance Tuning, Image Quality, Technical Design, Graphical Tools, Design Elements And Principles, Design, Creative Design, Aesthetics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Client Services, Customer Relationship Management (CRM) Software, Productivity Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity
Beginner · Course · 1 - 3 Months