Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Ads, Campaign Planning, Online Advertising, Search Engine Marketing, Campaign Management, Keyword Research, Marketing Budgets, Advertising Campaigns, Advertising, Pay Per Click Advertising, Marketing, Bidding, Digital Marketing, Paid media, Budget Management
Beginner · Guided Project · Less Than 2 Hours

Fortinet, Inc.
Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Management Training And Development, Talent Recruitment, Human Resources Management and Planning, Culture Transformation, Leadership, Workplace inclusivity, Recruitment, Human Resource Management, Diversity and Inclusion, Professional Development, Human Capital, Intercultural Competence, Organizational Structure, Human Resources Software, Organizational Leadership, People Development, Professionalism, Professional Networking, Lifelong Learning, Innovation
Intermediate · Specialization · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Nutritional Assessment, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Analysis
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Software Design, Functional Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe Express, Content Creation, Multimedia, Video Production, Web Content, Visual Design, Design Strategies, Media Production, Storyboarding, Infographics, Visual Storytelling, Graphic and Visual Design, Design Elements And Principles, Digital Design, AI powered creativity, Digital Media Strategy, Video Editing, Storytelling, Communication, Editing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Context Protocol, Responsible AI, LangGraph, AI Integrations, AI Workflows, AI Orchestration, Agentic Workflows, LangChain, Agentic systems, Generative AI Agents, CrewAI, OpenAI API, LLM Application, Tool Calling, OpenAI, Model Deployment, Compliance Management, Governance, AI Security, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Data Literacy, Data Visualization, Data Analysis, Peer Review, Research Design, Statistics, Probability & Statistics, Data Presentation, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Research, Probability, Quantitative Research, Analytics, Logistic Regression, Correlation Analysis, Statistical Hypothesis Testing
Beginner · Specialization · 3 - 6 Months

Nanjing University
Skills you'll gain: Web Scraping, Object Oriented Design, Exploratory Data Analysis, Data Preprocessing, Data Structures, Object Oriented Programming (OOP), Data Processing, Data Mining, Scientific Visualization, Data Analysis, Pandas (Python Package), NumPy, Statistical Analysis, Data Presentation, User Interface (UI), Financial Data, Python Programming
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, Application Deployment, Microservices, Case Studies, CI/CD, Cloud Deployment, Google App Engine, Cloud Computing, Site Reliability Engineering, Containerization, Terraform, Data Storage Technologies, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Engineering, Cloud Computing Architecture
Intermediate · Professional Certificate · 3 - 6 Months