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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create a Google Ads Search Campaign

    Skills you'll gain: Google Ads, Campaign Planning, Online Advertising, Search Engine Marketing, Campaign Management, Keyword Research, Marketing Budgets, Advertising Campaigns, Advertising, Pay Per Click Advertising, Marketing, Bidding, Digital Marketing, Paid media, Budget Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    727 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fortinet, Inc.

    Fortinet Network Security

    Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    148 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    HR Leadership and Competencies: From Foundations to Mastery

    Skills you'll gain: Management Training And Development, Talent Recruitment, Human Resources Management and Planning, Culture Transformation, Leadership, Workplace inclusivity, Recruitment, Human Resource Management, Diversity and Inclusion, Professional Development, Human Capital, Intercultural Competence, Organizational Structure, Human Resources Software, Organizational Leadership, People Development, Professionalism, Professional Networking, Lifelong Learning, Innovation

    3.9
    Rating, 3.9 out of 5 stars
    ·
    137 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Alberta

    Problem Solving, Python Programming, and Video Games

    Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages

    4.3
    Rating, 4.3 out of 5 stars
    ·
    236 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Evaluating Large-Scale Health Programs

    Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Nutritional Assessment, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    156 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Object-Oriented Hierarchies in Java

    Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Software Design, Functional Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    213 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Multimedia Content Creation

    Skills you'll gain: Adobe Express, Content Creation, Multimedia, Video Production, Web Content, Visual Design, Design Strategies, Media Production, Storyboarding, Infographics, Visual Storytelling, Graphic and Visual Design, Design Elements And Principles, Digital Design, AI powered creativity, Digital Media Strategy, Video Editing, Storytelling, Communication, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    138 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Hands-on Agentic AI: Building Intelligent Agents

    Skills you'll gain: Model Context Protocol, Responsible AI, LangGraph, AI Integrations, AI Workflows, AI Orchestration, Agentic Workflows, LangChain, Agentic systems, Generative AI Agents, CrewAI, OpenAI API, LLM Application, Tool Calling, OpenAI, Model Deployment, Compliance Management, Governance, AI Security, Artificial Intelligence and Machine Learning (AI/ML)

    2.3
    Rating, 2.3 out of 5 stars
    ·
    20 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Data Literacy

    Skills you'll gain: Surveys, Survey Creation, Data Literacy, Data Visualization, Data Analysis, Peer Review, Research Design, Statistics, Probability & Statistics, Data Presentation, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Research, Probability, Quantitative Research, Analytics, Logistic Regression, Correlation Analysis, Statistical Hypothesis Testing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    268 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    N

    Nanjing University

    用Python玩转数据 Data Processing Using Python

    Skills you'll gain: Web Scraping, Object Oriented Design, Exploratory Data Analysis, Data Preprocessing, Data Structures, Object Oriented Programming (OOP), Data Processing, Data Mining, Scientific Visualization, Data Analysis, Pandas (Python Package), NumPy, Statistical Analysis, Data Presentation, User Interface (UI), Financial Data, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect Professional Certificate 日本語版

    Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, Application Deployment, Microservices, Case Studies, CI/CD, Cloud Deployment, Google App Engine, Cloud Computing, Site Reliability Engineering, Containerization, Terraform, Data Storage Technologies, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Engineering, Cloud Computing Architecture

    4.5
    Rating, 4.5 out of 5 stars
    ·
    903 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • Create a Google Ads Search Campaign: Coursera
  • Fortinet Network Security: Fortinet, Inc.
  • HR Leadership and Competencies: From Foundations to Mastery: Board Infinity
  • Problem Solving, Python Programming, and Video Games: University of Alberta
  • Evaluating Large-Scale Health Programs: Johns Hopkins University
  • Object-Oriented Hierarchies in Java: LearnQuest
  • Multimedia Content Creation: Adobe
  • Hands-on Agentic AI: Building Intelligent Agents: Coursera
  • Data Literacy: Johns Hopkins University

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