IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Statistical Inference, Network Analysis, Research Design
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Supply Chain Management, Inventory and Warehousing, Process Optimization, Resource Utilization, Demand Planning, Capacity Planning, Resource Planning, Resource Allocation, Capacity Management, Operational Efficiency, Microsoft Excel, Cost Reduction, Simulation and Simulation Software, Decision Making
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Market Trend, Financial Services, Workforce Development, Innovation, Consumer Lending, Banking Services, Forecasting, Social Impact, Digital Transformation, Lending and Underwriting, Financial Market, Technology Strategies, Business Transformation, Market Dynamics, Cultural Diversity
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Environmental Issue, Sustainable Development, Sustainable Systems, Pollution Prevention, Environment and Resource Management, Climate Change Mitigation, Environmental Policy, Environmental Science, Systems Thinking, Climate Change Adaptation, Natural Resource Management, Community Development, Biology, Energy and Utilities, Economics, Policy, and Social Studies, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Performance Tuning, Memory Management, System Programming, Hardware Architecture, Program Development, Computer Architecture, Performance Testing, Computer Hardware, Algorithms
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Excellence, Case Studies, Lean Six Sigma, ISO 9000 Series, Lean Manufacturing, Quality Improvement, Process Improvement, Decision Making, Quality Management Systems, Data Security, Internet Of Things
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Proposal Development, Account Strategy, Microsoft Copilot, Business Writing, Overcoming Objections, Account Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Sales Enablement, Sales Presentations, Prospecting and Qualification, Customer Success Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Statistical Analysis, Policy Analysis, Research, and Development, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Statistical Programming, Analytics, Policy Development, Data Analysis Software, Analytical Skills, Statistical Software, Forecasting, R Programming, Research Design, Time Series Analysis and Forecasting, Statistical Inference, Ggplot2
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Product Lifecycle Management, Embedded Systems, Embedded Software, Automation Engineering, Machine Controls, Manufacturing and Production, Manufacturing Processes, Product Engineering, Robotic Process Automation, Control Systems, Computer-Aided Design, Manufacturing Operations, Automation, Internet Of Things, Production Process, Robotics, Cyber Engineering, Digital Transformation, Industrial Engineering, C (Programming Language)
Intermediate · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Constructive Feedback, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Optimism, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture
Beginner · Specialization · 3 - 6 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Team Collaboration, Human Computer Interaction, Social Impact, Social Network Analysis, Interaction Design, Social Sciences, Driving engagement, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Virtual Networking, Active Directory, Load Balancing, Cloud Management, Virtual Machines, Kubernetes, Network Monitoring, Authorization (Computing), Identity and Access Management, User Provisioning, Network Troubleshooting, Virtualization and Virtual Machines, Containerization, Network Planning And Design, Cloud Storage, Cloud Computing, Infrastructure As A Service (IaaS)
Intermediate · Specialization · 3 - 6 Months