Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Feature Engineering, Responsible AI, Model Evaluation, Technical Communication, Data Preprocessing, Data Transformation, Performance Analysis, Data Wrangling, Data Cleansing, Data Analysis, Predictive Modeling, Machine Learning, Embeddings, Artificial Intelligence, Decision Support Systems, Scikit Learn (Machine Learning Library), Pandas (Python Package), Debugging
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Presentation, Matplotlib, Analytics, Probability Distribution, Data Processing, Statistical Methods, Exploratory Data Analysis, Statistical Analysis, Probability, Data Cleansing, Computer Programming Tools, Data Collection, Performance Measurement, Python Programming, Technical Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Malware Protection, Cybersecurity, Incident Response, Cyber Attacks, Authentications, Security Controls, Threat Detection, Security Awareness, Threat Management, Penetration Testing, Firewall, Encryption
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Tuning, Artificial Intelligence, Maintainability, Python Programming, Performance Analysis, Software Architecture, Technical Writing, Program Standards
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Continuous Integration, Serverless Computing, Agile Software Development, Scrum (Software Development), Test Driven Development (TDD), Jenkins, Software Testing, Behavior-Driven Development, Code Coverage, Agile Methodology, Containerization, Cloud-Native Computing, DevOps, Kubernetes, Application Security, Grafana, System Monitoring
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Enablement, Exercise Science, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Core Data (Software), Restful API, Version Control, User Research, Usability Testing, Apple iOS, iOS Development, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Apple Xcode, Mobile Development, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Programming, Technical Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hedge Accounting, International Financial Reporting Standards, Financial Reporting, Business Valuation, Reconciliation, Consolidation, Intercompany Accounting, Regulation and Legal Compliance, Inventory Accounting, Technical Accounting, Financial Analysis, Financial Accounting, Mergers & Acquisitions, Financial Statement Analysis, Specialized Accounting, International Finance, Accounting, Tax Compliance, Capital Markets, Business Mathematics
Beginner · Specialization · 3 - 6 Months