Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Systems, Sustainable Technologies, Sustainable Business, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Sustainable Architecture, Environment and Resource Management, Environmental Issue, Environment, Land Management, Climate Change Adaptation, Building Design, Climate Change Mitigation, Energy and Utilities, Economics
★ 4.7 (397) · Intermediate · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Photography, Peer Review, Image Quality, Creative Design, Visual Storytelling, Creativity, Storytelling, Writing, Design Elements And Principles
★ 4.8 (599) · Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Hydraulics, Pump Stations, Mechanical Engineering, Schematic Diagrams, Simulation and Simulation Software, Simulations, Engineering Analysis, Control Systems, Engineering Calculations, Mathematical Modeling, Matlab
★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Auditing, Internal Controls, External Auditing, Financial Auditing, Generally Accepted Auditing Standards, Audit Planning, Internal Auditing, Risk Analysis, Fraud detection, Business Strategies, Verification And Validation, Business Risk Management, Business Strategy, Risk Management, Probability & Statistics, Financial Reporting
★ 4.7 (303) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music, Electronic Media, Design Software, Patch Management, Computer Hardware, System Requirements
★ 4.7 (262) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Sprint Planning, Agile Methodology, Engineering Management, Agile Product Development, Sprint Retrospectives, Software Development Methodologies, Backlogs, Product Requirements, Organizational Strategy, Project Management, Strategic Thinking, Team Management, Organizational Effectiveness, Organizational Structure
★ 4.8 (487) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Azure Active Directory, Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cyber Attacks, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Computer Security Incident Management, Endpoint Security, Cloud Standards, Threat Detection, Event Management
★ 4.6 (173) · Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Lifelong Learning, Learning Strategies, Time Management, Human Learning, Productivity, Learning Theory, Mental Concentration, Cooperation, Collaboration, Overcoming Obstacles, Personal Development, Teamwork, Stress Management, Habit Formation
★ 4.9 (461) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Front-End Web Development, No-Code Development, WordPress, Web Applications, Web Development, Full-Stack Web Development, Web Development Tools, Back-End Web Development, Content Management Systems
★ 4.6 (415) · Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Transportation Operations, Traffic Flow Optimization, Transportation Management, Systems Analysis, Policy Analysis, Operational Analysis, Operations Research, Program Evaluation, Analysis, Demand Planning, Network Analysis, Econometrics, Feasibility Studies, Cost Benefit Analysis, Mathematical Modeling, Economics, Policy, and Social Studies, Demand Generation, Social Sciences, Social Impact, Network Model
★ 4.7 (784) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Storytelling, Canva (Software), Visual Storytelling, Graphical Tools, Animations, Graphic Design, Design and Product, Business, Marketing
★ 4.6 (207) · Intermediate · Guided Project · Less Than 2 Hours

EDHEC Business School
Skills you'll gain: Systems Thinking, Strategic Thinking, Forecasting, Strategic Decision-Making, Stakeholder Engagement, Organizational Strategy, Business Transformation, Business Strategy, Trend Analysis, Innovation, Analysis, Creativity
★ 4.9 (256) · Intermediate · Course · 1 - 3 Months