Skills you'll gain: Email Automation, Legal Technology, Creativity, Presentations, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Critical Thinking

Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Persona Development

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment

Skills you'll gain: Project Performance, Project Risk Management, Risk Analysis, Performance Metric, Scope Management, Project Management, Change Management, Stakeholder Management, Sprint Retrospectives, Communication

Skills you'll gain: Operational Efficiency, Six Sigma Methodology, Operations Management, Lean Methodologies, Performance Metric, Business Process Management, Process Improvement, Process Analysis, Continuous Improvement Process, Business Technologies, Data-Driven Decision-Making

Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing

Skills you'll gain: Microsoft Word, Microsoft Office, Document Management, digital literacy, Computer Literacy, File Management

Skills you'll gain: Content Creation, Media and Communications, Storytelling, Social Media Strategy, Social Media, Digital Media Strategy, Marketing Strategies, Brand Management, Video Production, Branding, Revenue Management, Innovation, Target Audience, Online Advertising, Business Modeling, E-Commerce, Influencing, Augmented and Virtual Reality (AR/VR), Game Theory, Ethical Standards And Conduct

Skills you'll gain: Design Thinking, Ideation, Creative Problem-Solving, Innovation, Brainstorming, Storytelling, Human Centered Design, Data Visualization, User Experience Design, Test Tools, Empathy

Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Design Thinking, Technology Strategies, Business Strategies, Customer experience strategy (CX), Product Development, Business Process Automation

Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion