IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Applied Machine Learning, Predictive Modeling, Jupyter, Predictive Analytics, Model Evaluation, Model Optimization, Data Analysis, Machine Learning, Data Science, Python Programming
★ 4.7 (228) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Proposal Development, Account Strategy, Microsoft Copilot, Business Writing, Overcoming Objections, Account Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Sales Enablement, Sales Presentations, Prospecting and Qualification, Customer Success Management, Sales, Business Development
★ 4.5 (24) · Intermediate · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Management Training And Development, Team Leadership, Organizational Leadership, Performance Analysis, Staff Management, Performance Review, Diversity Equity and Inclusion Initiatives, Leadership, People Development, Human Resource Management, Human Resource Strategy, Performance Appraisal, Human Resources, Team Motivation, Human Resources Management and Planning, Diversity and Inclusion
★ 4.7 (20) · Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Risking, Microsoft 365, Generative AI Agents, LLM Application, Generative AI, AI Workflows, Governance, Agentic Workflows, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct
★ 4.6 (80) · Advanced · Course · Less Than 2 Hours

Coursera
Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Debugging, Scripting, Automation, Web Scraping, Software Testing, Cascading Style Sheets (CSS), Test Data
★ 4.7 (39) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Child Development, Working With Children, Trauma Care, Childhood Education and Development, Teaching, Instructional Strategies, Pedagogy, K-12 pedagogy, Disabilities, Advocacy, Social Justice, Mental and Behavioral Health, Mental Health, Student Support and Services, Self-Awareness, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness
★ 4.8 (19) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Ethics, Statistical Analysis, Statistical Inference, Statistics, Sample Size Determination, Sampling (Statistics), Probability Distribution
★ 4.6 (55) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
★ 4.7 (43) · Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Mental Health Therapies, Psychology, Psychotherapy, Cultural Responsiveness, Mental and Behavioral Health, Cultural Sensitivity, Patient Evaluation, Stress Management
★ 4.7 (30) · Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Virtual Reality, Unity Engine, Augmented and Virtual Reality (AR/VR), Virtual Environment, Visualization (Computer Graphics), Animations, Non-Verbal Communication, Interaction Design, Human Computer Interaction, Psychology, Interpersonal Communications, Agentic systems
★ 4.4 (86) · Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Regression Analysis, Derivatives, Financial Market, Statistical Methods, Market Data, Financial Modeling, Securities (Finance), Mathematical Modeling, Numerical Analysis, Equities, Model Optimization, Python Programming, Algorithms, Case Studies
★ 4.4 (47) · Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Agile Product Development, Organizational Change, Team Leadership, Employee Coaching, Discussion Facilitation, Stakeholder Management, Change Management, Conflict Management, Leadership
★ 4.6 (97) · Intermediate · Course · 1 - 3 Months