IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Technology Strategies, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Technical Product Management, Product Improvement, Information Technology, Business Strategy, Business Analysis, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Rapport Building, Emergency Response, Trauma Care, Psychiatric Assessments, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Chemistry, General Science and Research, Global Positioning Systems, Scientific Methods, Scientific Visualization, Research, Simulations
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Microsoft Excel, LLM Application, Productivity, OpenAI, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Data Validation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Validation, Spreadsheet Software, Excel Formulas, SQL, Data Analysis, Analytics, Data Manipulation, Pivot Tables And Charts, Data Integration, Data Transformation, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, Software Design, DevSecOps, Internet Of Things, Security Testing, User Interface and User Experience (UI/UX) Design, Cybersecurity, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, CI/CD, Functional Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: Software Development Life Cycle, Open Web Application Security Project (OWASP), Containerization, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, Kubernetes, Database Design, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Linux, Scripting, Unix Commands, Command-Line Interface, Unix, Linux Servers, IT Automation, Debugging, Development Environment, System Configuration, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operational Efficiency, Scalability, Corporate Sustainability, System Monitoring, Customer Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Deep Learning, Data-Driven Decision-Making, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI, Google Cloud Platform, Artificial Intelligence, Machine Learning Methods, Deep Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Research Methodologies, Research Design, Research, Surveys, Research Reports, Qualitative Research, Writing, Ethical Standards And Conduct, Data Collection
Mixed · Course · 1 - 4 Weeks