Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, AI Orchestration, AI Workflows, ChatGPT, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, USB, Simulation and Simulation Software, Simulations, Engineering Documentation, Electrical Engineering, Semiconductors, Electrical Power, Engineering Design Process, Electronics, Electrical Systems, Electronic Components, Hardware Design, Technical Communication, Electronics Engineering, electromagnetics, Electric Power Systems, System Requirements
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Performing Arts, Instrumental Music, Oral Expression, Writing and Editing, Self-Awareness, Automation, Media Production, Editing, Meditation & Breathwork, Adaptability, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Security, Public Key Infrastructure, Encryption, Network Security, Cryptography, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Hardening, Data Security, Cyber Threat Hunting, Cryptographic Protocols, Advanced Encryption Standard (AES), Key Management, Authorization (Computing), Cyber Attacks, Information Technology, Computer Security Incident Management, Cyber Security Strategy, Technical Support and Services
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Transfer Learning, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Machine Learning, Debugging, Model Training, Decision Intelligence, AI Product Strategy, Model Optimization, Model Evaluation, AI Workflows
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Pediatric First Aid, Stress First Aid, Emergency Response, First Aid, Emergency Services, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Developmental Disabilities, Psychology, Working With Children, Child Development, Social Work
Beginner · Course · 1 - 3 Months

Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Follow Through, Conscientiousness
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Management, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Cyber Security Policies, Authorization (Computing), Multi-Factor Authentication, Human Factors (Security)
Beginner · Course · 1 - 3 Months

Intuit
Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Accounting, Financial Reporting, Accounting, Financial Statements, Accounting Records, General Accounting, General Ledger, Standard Accounting Practices, Transaction Processing, Balance Sheet, Income Statement, Business Ethics, Accounting Software, Ethical Standards And Conduct, Cash Flows, Equities, Journals
Beginner · Course · 1 - 3 Months

Skills you'll gain: React Native, Android Studio, Restful API, Version Control, User Research, UI/UX Research, Usability Testing, Jest (JavaScript Testing Framework), Git (Version Control System), Data Structures, Kotlin, Unix Commands, Android Jetpack, Android Development, Persona (User Experience), GitHub, Interaction Design, Mobile Development, Code Reusability, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Interviewing Skills, Infection Control, Rapport Building, Patient Communication, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Community Outreach, Infectious Diseases, Investigation, Public Health and Disease Prevention, Public Health, Microbiology, Health Technology, Community Health, Medical Privacy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Optimization, Marketing Strategy and Techniques, Goal Setting, Key Performance Indicators (KPIs), Search Engine Optimization, Brand Strategy, Content Scheduling, Strategic Marketing, Content Creation, Marketing Channel, Customer Insights, Writing and Editing, Writing, Selling Techniques, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Social Media Campaigns
Intermediate · Specialization · 3 - 6 Months