Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: PyTorch (Machine Learning Library), Transfer Learning, Model Evaluation, Vision Transformer (ViT), Keras (Neural Network Library), Deep Learning, Reinforcement Learning, Convolutional Neural Networks, Unsupervised Learning, Autoencoders, Tensorflow, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Machine Learning Methods, Generative AI, Generative Adversarial Networks (GANs), Statistical Methods, Logistic Regression, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Application Deployment, Test Driven Development (TDD), Kubernetes, Gherkin (Scripting Language), Jenkins, Agile Software Development, Scrum (Software Development), Code Coverage, OpenShift, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
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Intermediate · Professional Certificate · 3 - 6 Months

Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Project Management, Issue Tracking, Configuration Management, Query Languages, Software Versioning, Administration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Web Analytics, Customer Engagement, Technical Communication, Campaign Management, Analysis, Strategic Marketing, Performance Metric, Business Metrics, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks
Logical Operations
Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Prompt Patterns, Multimodal Prompts, Data Ethics, Responsible AI, Image Quality, Business Ethics, Presentations, Photo Editing, Creativity, Artificial Intelligence, Photo/Video Production and Technology, Graphic and Visual Design, Promotional Materials, Design, Customer Service, Marketing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Resource Allocation, Customer Insights, Marketing Effectiveness, Customer Relationship Management, Analytical Skills, Target Audience, Statistical Modeling
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Social Media Management, Social Media Marketing, Social Media Content, Customer Communications Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Personalization, Microsoft Copilot, Sales Process, Customer Engagement, Customer experience improvement, Customer Retention, Selling Techniques, Customer Relationship Management, Workflow Management, Sales Presentations, Data Security, Driving engagement, Verbal Communication Skills, Product Knowledge, Sales Strategy, Sales Prospecting, Sales, Data Ethics, General Sales Practices
Advanced · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Marketing Analytics, Digital Advertising, Consumer Behaviour, Brand Management, Analytics, AI Personalization, Integrated Marketing Communications, Customer Insights, Customer experience strategy (CX), Data Analysis, Data Collection, Generative AI, Data Visualization, Data Visualization Software
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Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Story, User Experience Design, User Centered Design, Prototyping, User Interface (UI), Usability, Mockups, Persona (User Experience), User Flows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Email Automation, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
Beginner · Course · 1 - 3 Months