• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • É

    École Polytechnique

    How to Write and Publish a Scientific Paper (Project-Centered Course)

    Skills you'll gain: Peer Review, Writing and Editing, Journals, Scientific Methods, Research Reports, Research, Proofreading, Research Methodologies, Editing, Document Management, Style Guides, Ethical Standards And Conduct

    4.6 stars, 2.8K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (2.8K) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University at Buffalo

    Blockchain Basics

    Skills you'll gain: Blockchain, Cryptography, Transaction Processing, Cryptographic Protocols, Network Protocols, Distributed Computing, Virtual Environment, Data Integrity, Virtual Machines, Algorithms, Verification And Validation

    4.6 stars, 7.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (7.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Gamification

    Skills you'll gain: Game Design, Project Design, Driving engagement, Social Impact, Drive Engagement, Employee Engagement, Motivational Skills, Positive Behavior Support, Psychology, Behavioral Economics, Marketing

    4.8 stars, 2.4K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.4K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Meta

    Marketing Analytics Foundation

    Skills you'll gain: Data Collection, Marketing, Data-Driven Marketing, Marketing Analytics, Digital Marketing Tools, Google Analytics, Online Advertising, Meta Ads Manager, Digital Marketing, Data Capture, Application Programming Interface (API), Law, Regulation, and Compliance, Web Analytics, Information Privacy, Data Integration, Analytics, Data Analysis, Advertising

    4.8 stars, 2.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Introduction to Computers and Operating Systems and Security

    Skills you'll gain: Data Storage Technologies, Operating Systems, Data Loss Prevention, Generative Model Architectures, Data Maintenance, Disaster Recovery, Vulnerability Management, IT Infrastructure, Cyber Threat Intelligence, Email Security, Productivity Software, Cybersecurity, AI literacy, Computer Architecture, Computing Platforms, Cloud Computing

    4.8 stars, 2K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Expert Academy

    B2B Sales: Deal Closing And Customer Retention

    Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, General Sales Practices, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Sales Process, Overcoming Objections, Sales Management, Sales Strategy, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Growth Strategies, Relationship Building

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Buyer Decision Making: Behaviour, Influence And Ethics

    Skills you'll gain: Negotiation, Consumer Behaviour, Stakeholder Engagement, Behavioral Economics, Stakeholder Communications, Decision Making, Influencing, Stakeholder Management, Marketing Psychology, Sales, General Sales Practices, Problem Solving, Critical Thinking and Problem Solving, Strategic Decision-Making, Customer Analysis, Business Ethics, Analysis, Overcoming Objections, Persuasive Communication, Trustworthiness

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operational Efficiency, Business Relationship Management, Customer experience improvement, Process Design, Incident Management, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • A

    Arizona State University

    Teach English Now! Second Language Reading, Writing, and Grammar

    Skills you'll gain: Writing, Literacy, Grammar, English Language, Language Learning

    4.9 stars, 2.6K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (2.6K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Anatomy: Musculoskeletal and Integumentary Systems

    4.8 stars, 2.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning

    4.7 stars, 2.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (2.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    DeepSeek AI for Business Strategy and Decision-Making

    Skills you'll gain: Prompt Engineering, Responsible AI, AI Enablement, Strategic Thinking, Prompt Patterns, Deepseek, Prompt Engineering Tools, Business Transformation, Digital Transformation, Business Strategy, Decision Intelligence, Strategic Marketing, Performance Measurement, Strategic Planning, Risking, Artificial Intelligence, Marketing, Web Analytics and SEO, Market Trend, Financial Modeling

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
1…333435…734

In summary, here are 10 of our most popular help desk support courses

  • How to Write and Publish a Scientific Paper (Project-Centered Course): École Polytechnique
  • Blockchain Basics: University at Buffalo
  • Gamification: University of Pennsylvania
  • Marketing Analytics Foundation: Meta
  • Introduction to Computers and Operating Systems and Security: Microsoft
  • B2B Sales: Deal Closing And Customer Retention: The Expert Academy
  • Buyer Decision Making: Behaviour, Influence And Ethics: The Expert Academy
  • IT Service Management Excellence – ITIL 4 Foundation Program: Packt
  • Teach English Now! Second Language Reading, Writing, and Grammar: Arizona State University
  • Anatomy: Musculoskeletal and Integumentary Systems: University of Michigan

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok