IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Sprint Retrospectives, Stakeholder Communications, Quality Assessment, Project Management, Quality Management, Quality Assurance, Milestones (Project Management), Stakeholder Management, Project Management Life Cycle, Stakeholder Engagement, AI Enablement, Interviewing Skills, Project Scoping, Meeting Facilitation, Smart Goals, Project Documentation, Project Planning, Discussion Facilitation, Communication Planning, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Physical Science, Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Life Sciences, Chemistry, electromagnetics, General Science and Research, Scientific Methods, Research
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Processing, Data Cleansing, Data Wrangling, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Data-Driven Decision-Making, Pivot Tables And Charts, Data Analysis, Statistical Methods, Python Programming, Data Import/Export, Scripting Languages, Probability & Statistics, Programming Principles, Text Mining
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Responsible AI, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Database Administration, Data Warehousing, SQL, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Data Security, Linux Commands, Data Migration, Data Governance, MongoDB, Apache Spark, Apache Kafka, Extract, Transform, Load, Data Architecture, Data Store
Beginner · Professional Certificate · 3 - 6 Months

Berklee
Skills you'll gain: Fundraising and Crowdsourcing, Music Theory, Music, Musical Composition, Peer Review, Music Performance, Storytelling, Project Planning, Instrumental Music, Production Planning, Web Presence, Social Media Content, Brand Marketing, Fundraising, Team Leadership, Sustainable Business, Leadership, Writing and Editing, Media Production, Social Media
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Linux Commands, Scripting, Linux, Unix, Scripting Languages, Debugging, Unix Commands, Linux Administration, Command-Line Interface, IT Automation, Code Reusability, Data Validation, Security Engineering, IT Service Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Data Storytelling, Business Workflow Analysis, Business Analytics, Accrual Accounting, Financial Statements, Responsible AI, Accruals, Cash Flows, Accounting, Financial Statement Analysis, Data-Driven Decision-Making, Financial Accounting, Data Literacy, Business Analysis, Big Data, Asset Management, Analytics, Intellectual Property, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Learning Management Systems, Performance Reporting, Workflow Management, User Accounts, User Provisioning, Dashboard, Management Reporting, Training Programs, Developing Training Materials, Training Records Management, Management Training And Development, Organizational Structure, Administration, Team Management, Team Performance Management, Operations Management, Performance Management, End User Training and Support, System Support, Environment
Mixed · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Video Game Development, Game Design, Software Engineering, Programming Principles, Software Development, Event-Driven Programming, Computer Programming, Code Reusability, Computational Thinking, Algorithms
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Pediatric First Aid, Stress First Aid, Emergency Response, First Aid, Emergency Services, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Developmental Disabilities, Psychology, Working With Children, Child Development, Social Work
Beginner · Course · 1 - 3 Months