
Microsoft
Skills you'll gain: Star Schema, Power BI, Data Modeling, Data Analysis Expressions (DAX), Model Optimization, Snowflake Schema, Database Design, Performance Tuning, Data Analysis, Business Intelligence, Data Visualization, Time Series Analysis and Forecasting
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Web Development Tools, Javascript, Debugging, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Design, Interactive Design, Event-Driven Programming, Web Design and Development, HTML and CSS, Web Development, Cascading Style Sheets (CSS), Data Structures
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Stress Management, Goal Setting, Self-Motivation, Habit Formation, Motivational Skills, Growth Mindedness, Productivity, Mental Concentration, Follow Through, Personal Development, Self-Awareness, Persistence, Open Mindset, Resilience, Accountability, Professional Networking, Relationship Building, Leadership
Beginner · Course · 1 - 3 Months
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Corporate Strategy, Competitive Analysis, Strategic Marketing, Strategic Partnership, Regulatory Compliance, Product Strategy, New Business Development, Market Dynamics, Market Share, Revenue Management, Consumer Behaviour, Marketing
Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Compensation Management, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Compensation Analysis, Diversity Awareness, Human Resources, International Relations, Labor Relations, Human Capital, Labor Compliance, Employee Relations, Human Resource Policies, Labor Law, Cultural Diversity, Human Resources Management and Planning, Human Resource Strategy, Compensation Strategy, Business Management, Resource Management, Business Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, New Hire Orientations, Organizational Leadership, Team Management, Team Building, Management Training And Development, Organizational Effectiveness, Team Leadership, People Management, Technical Management, Staff Management, Recruitment, Talent Recruitment, Recruitment Strategies, Empowerment, Data Science, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Retention, Customer Relationship Building, Customer Service, Brand Loyalty, Employee Engagement, Customer Engagement, Organizational Leadership, Culture Transformation, Customer experience improvement, Organizational Development, Organizational Effectiveness, Customer Insights, Drive Engagement, Performance Improvement, Service Management, Value Propositions, Service Improvement, Business Strategy, Entrepreneurship, Active Listening
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Art History, Ancient History, Aesthetics, Design Elements And Principles, World History, Liberal Arts, Anthropology, Public History
Intermediate · Course · 1 - 3 Months