IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Criminal Investigation and Forensics, Investigation, Cybersecurity, Data Security, Cyber Governance, Cyber Security Policies, Digital Analysis, Computer Security, Digital Assets, Security Testing, Data Analysis Software, Cyber Risk, Incident Management
★ 4.5 (29) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Descriptive Analytics, Research Methodologies, Statistical Methods, R (Software), Research, R Programming, Data Collection, Research Reports, Correlation Analysis, Data Ethics
★ 4.4 (18) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Data Import/Export, Customer Analysis, Marketing Analytics, Customer Insights, Conversion Funnel Analysis, Analysis, Marketing
★ 4.5 (127) · Intermediate · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, AI literacy, Data Literacy, Market Opportunities, Digital Transformation, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation, Prioritization
★ 4.7 (15) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Course Development, AI literacy, Curriculum Planning, Instructional Design, Brainstorming, Design Strategies, Content Creation, Professional Development
★ 4.9 (26) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Product Design, Design Strategies, Production Process, Design
★ 4.8 (62) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Customer Relationship Management, Email Automation, Business Reporting, Management Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Service, Sales Support
★ 4.3 (27) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Data Integration, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Process Analysis, Decision Making, Stakeholder Engagement
★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Cost Management, Financial Statements, Hotel And Restaurant Management, Capital Budgeting, Hospitality, Hotel Operations, Financial Analysis, Hotels and Accommodations, Performance Measurement, Hospitality and Food Services, Financial Management, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
★ 4.9 (16) · Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: File I/O, Embedded Software, C and C++, C (Programming Language), Linux, Embedded Systems, System Programming, Build Tools, Linux Commands, Command-Line Interface, Operating Systems, Program Development, Computer Programming Tools, Code Reusability, Software Installation, Development Environment, Application Development, Make.com, Computer Programming
★ 4.7 (36) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Administration, Network Architecture, Hardware Troubleshooting
★ 4.6 (8) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Linux Administration, Linux, Scripting, Scripting Languages, grep, Unix Commands, File Management, Unix, Command-Line Interface, Debugging, Code Reusability, System Configuration, File I/O, User Interface (UI), IT Automation, Interactive Design
★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months