IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Data Analysis Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Intelligence, Vulnerability Assessments, Incident Response, Cybersecurity, Threat Modeling, Threat Detection, Application Security, Security Management, Intrusion Detection and Prevention, Security Engineering, Security Controls, Malware Protection, Network Analysis, Encryption
Intermediate · Course · 3 - 6 Months

University of Western Australia
Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: AWS Kinesis, AWS SageMaker, Amazon CloudWatch, Serverless Computing, Containerization, Amazon Web Services, Data Migration, Amazon DynamoDB, Amazon S3, AWS CloudFormation, Amazon Redshift, Infrastructure as Code (IaC), CI/CD, SQL, Extract, Transform, Load, Cloud Engineering, Real Time Data, Cloud Security, AWS Identity and Access Management (IAM), Data Processing
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Tool Calling, Real Time Data, Debugging, Artificial Intelligence and Machine Learning (AI/ML), API Gateway, Servers, Agentic systems, Artificial Intelligence, Middleware, LLM Application, Server Side, Generative AI, Network Protocols, Software Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Exploitation techniques, Scripting, Scripting Languages, Python Programming, Cyber Operations, Object Oriented Programming (OOP), Network Security, Network Protocols, Debugging
Advanced · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Supervised Learning, Machine Learning, Applied Machine Learning, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Learning Management Systems, Artificial Intelligence, Data Mining, Mobile Development, Human Computer Interaction, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Node.JS, Full-Stack Web Development, User Interface (UI), Application Deployment, MongoDB, Angular, Back-End Web Development, Front-End Web Development, User Interface (UI) Design, Web Applications, JavaScript Frameworks, Restful API, Web Development, Secure Coding, Authentications, Authorization (Computing), Scalability
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication
Mixed · Course · 1 - 3 Months