IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cyber Operations, Cybersecurity, Cyber Threat Intelligence, Cyber Attacks, Cyber Threat Hunting, IT Security Architecture, Cyber Security Strategy, Threat Detection, Network Security, Security Information and Event Management (SIEM), Security Management, MITRE ATT&CK Framework, Security Controls, Incident Response, Vulnerability Assessments, Cloud Security, Vulnerability Management, Vulnerability, Encryption, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design Elements And Principles, Graphic and Visual Design Software, Digital Design, Creative Design, Design and Product, Event Management, Computer Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Mathematical Modeling, Matlab, High Voltage, Electrical Engineering, electromagnetics, Simulation and Simulation Software, Electric Power Systems, Engineering Calculations, Electrical Power, Mathematical Software, Environmental Engineering, Design
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Energy and Utilities, Sustainable Development, Sustainable Systems, Corporate Sustainability, Strategic Leadership, Product Engineering, Initiative and Leadership, Environmental Engineering, Waste Minimization, Packaging and Labeling, Product Lifecycle Management, Environmental Issue, Climate Change Mitigation, Electric Power Systems, Cost Reduction, Systems Of Measurement
Build toward a degree
Intermediate · Course · 1 - 3 Months

Nanyang Technological University, Singapore
Skills you'll gain: Systems Engineering, Time Series Analysis and Forecasting, Social Studies, Quantitative Research, Sustainable Development, Critical Thinking and Problem Solving, Simulation and Simulation Software, Agentic systems, Systems Analysis, Computational Thinking, Mathematics and Mathematical Modeling, Graph Theory, Epidemiology, Jupyter
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: AI Security, Secure Coding, Generative AI, AI Integrations, Intrusion Detection and Prevention, Generative Model Architectures, Threat Detection, Cybersecurity, Computer Security, AI literacy, Artificial Intelligence, Incident Response, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Supply Chain, Sustainability Standards, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Sustainable Systems, Export Control, Sustainable Business, Market Dynamics, Environmental Regulations, Supply And Demand, Economic Development, Technology Solutions, Regulatory Requirements, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, LLM Application, Agentic systems, Model Deployment, AI Integrations, Generative AI, Artificial Intelligence, Predictive Modeling, Data Integration
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Tenacity, Growth Mindedness, Smart Goals, Resilience, Goal Setting, Overcoming Obstacles, Personal Development, Persistence, Empowerment, Adaptability, Lifelong Learning, Mindfulness, Professional Development, Planning
Mixed · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Virtual Networking, Network Performance Management, Network Infrastructure, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Cloud Computing Architecture, Network Switches, Network Routing, Microsoft Azure, General Networking, Test Tools, Network Analysis, Debugging
Mixed · Course · 1 - 3 Months