IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Linux, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Encryption
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: International Relations, Diplomacy, Cultural Responsiveness, World History, Social Studies, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Advocacy, Media and Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Google Gemini, Calendar Management, Organizational Skills, Scheduling, Google Sheets, Project Management Software, Spreadsheet Software, Social Media Marketing, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, AWS SageMaker, Real Time Data, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Storage, Apache Spark, Dashboard, Amazon Web Services, Apache Hive, Interactive Data Visualization, Apache Hadoop, Data Visualization Software, Data Processing, Extract, Transform, Load, Data Storage, Database Management Systems
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Cascading Style Sheets (CSS), HTML and CSS, GitHub, Microsoft Visual Studio, Application Deployment, Web Design and Development, Integrated Development Environments, Web Development Tools
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Installation, Operating Systems, Package and Software Management, Microsoft Windows, Continuous Deployment, System Configuration, IT Infrastructure, Simulations
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Case Studies, Political Sciences, Data Analysis, Responsible AI, Public Policies, Analytics, Model Evaluation, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, R Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Instagram, Social Media Content, Social Media, Content Creation, Advertising, Graphic Design, Design, Social Media Marketing, Social Media Campaigns, Video Production, Social Justice
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Commands, Linux, OS Process Management, Command-Line Interface, Unix Commands, User Accounts, Bash (Scripting Language), Shell Script, Linux Administration, Unix Shell, File Management, Remote Access Systems, Scripting, DevOps
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Test Planning, Test Tools, Software Testing, Test Execution Engine, Test Case, Software Quality Assurance, User Acceptance Testing (UAT), Quality Assurance, Agile Methodology, Risk Management Framework
Beginner · Course · 1 - 4 Weeks