IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Beginner · Professional Certificate · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Target Audience, Communication Planning, Professional Development, Strategic Communication, Stakeholder Management, Communication Strategies, Communication, Project Management, Stakeholder Engagement, Constructive Feedback, Stakeholder Analysis, Knowledge Transfer, Storytelling
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Case Studies, Workflow Management, Initiative and Leadership, Business Workflow Analysis, Process Optimization, Quality Improvement, Process Improvement, Lean Methodologies, Innovation, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Regulatory Compliance, Compliance Management, Compliance Training, Responsible AI, Regulatory Requirements, Law, Regulation, and Compliance, Generative AI, Data Ethics, Governance, AI literacy, Internal Controls, Risk Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Frontend Integration, API Testing, React.js, Authentications, Containerization, OAuth, Cloud Deployment, Back-End Web Development, PostgreSQL, API Gateway, Software Documentation, Amazon Web Services, Event-Driven Programming, Server Side, Database Development, Front-End Web Development, Python Programming, Database Management, Restful API, Object-Relational Mapping
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Automation, No-Code Development, IT Automation, Business Process Automation, Workflow Management, Productivity Software, Digital Transformation, Process Optimization, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Energy and Utilities, Facility Management and Maintenance, Property Management Systems, Building Services Engineering, Facility Management, Plant Operations and Management, Thermal Management, Building Codes, HVAC, Simulation and Simulation Software, Sustainable Engineering, Sustainable Design
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Natural Resource Management, Sustainable Architecture, Environment and Resource Management, Sustainable Design, Building Design, Building Services Engineering, Land Management, HVAC, Building Codes, Thermal Management, Architectural Design, Sustainable Development, Human Factors, Climate Change Mitigation, Physics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Audit Planning, Quality Management, Continuous Quality Improvement (CQI), Operational Risk, Risk Control, Continuous Improvement Process, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Technical Standard, Internal Controls, Compliance Management, Corrective and Preventive Action (CAPA), Governance
Mixed · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Engineering, Structural Analysis, Construction, Civil Engineering, Architecture and Construction, Engineering Analysis, Building Design, Engineering Design Process, Mechanics, Applied Mathematics
Beginner · Course · 1 - 4 Weeks