• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • U

    University of Michigan

    Community Organizing for Social Justice

    Skills you'll gain: Community Organizing, Social Justice, Community Development, Community and Social Work, Diversity Awareness, Social Work, Discussion Facilitation, Community Outreach, Intercultural Competence, Social Impact, Cultural Diversity, Interpersonal Communications, Conflict Management, Diversity Equity and Inclusion Initiatives, Program Evaluation, Persuasive Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    326 reviews

    Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Project Delivery in Business Analysis and Capstone Project

    Skills you'll gain: Software Development Life Cycle, Quality Management, Project Management Life Cycle, Scrum (Software Development), Business Analysis, Risk Management Framework, Business Process, Risk Analysis, Requirements Management, Risk Management, Solution Delivery, Project Management, Project Risk Management, Business Process Improvement, Project Planning, Business Planning, Quality Control, Quality Monitoring, Agile Methodology, Agile Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Aromatherapy: Clinical Use of Essential Oils

    Skills you'll gain: Contraindication, Pain Management, Nursing Practices, Nurse Education, Clinical Practices, Safety Standards, Patient Safety, Pharmacology, Personal Care, Program Standards, Stress Management, Regulatory Compliance, Science and Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    506 reviews

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Sustainable Cities

    Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Sustainable Systems, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Environmental Engineering, Building Design, Land Management, Sustainable Design, Environmental Science, Environment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    511 reviews

    Intermediate · Specialization · 3 - 6 Months

  • M

    MedCerts

    Medical Administrative Assistants and the Healthcare Team

    Skills you'll gain: Medical Records, Medical Office Procedures, Health Information Management and Medical Records, Health Information Management, Patient Coordination, Patient Registration, Care Coordination, Patient-centered Care, Medical Billing and Coding, Medical Support, Medical Billing, Emergency Response, Healthcare Ethics, Patient Communication, Health Care Administration, Healthcare Industry Knowledge

    4.9
    Rating, 4.9 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Amsterdam

    Media ethics & governance

    Skills you'll gain: Ethical Standards And Conduct, Media and Communications, Motion Arguments, Research, Governance, Journalism, Data Ethics, Advertising

    4.8
    Rating, 4.8 out of 5 stars
    ·
    594 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Google Ads Search Campaign

    Skills you'll gain: Google Ads, Campaign Planning, Online Advertising, Search Engine Marketing, Campaign Management, Keyword Research, Marketing Budgets, Advertising Campaigns, Advertising, Pay Per Click Advertising, Marketing, Bidding, Digital Marketing, Paid media, Budget Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    725 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    Starweaver

    IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

    Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Stakeholder Management, Performance Improvement, Business Requirements, Stakeholder Communications, Case Studies, Stakeholder Analysis, Project Performance, Governance, Business Process Modeling, Strategic Planning, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    130 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    Emory University

    MBE Mastering Business Essentials

    Skills you'll gain: Financial Statements, Return On Investment, Business Strategy, Cash Flows, Financial Statement Analysis, Operations, Supply Chain, Supply Chain Management, Financial Analysis, Strategic Thinking, Income Statement, Corporate Finance, Quality Improvement, Marketing Strategy and Techniques, Marketing Effectiveness, Business Valuation, Marketing Strategies, Market Dynamics, Marketing Communications, Lean Six Sigma

    4.9
    Rating, 4.9 out of 5 stars
    ·
    96 reviews

    Beginner · Specialization · 3 - 6 Months

  • T

    Tecnológico de Monterrey

    Planificación y estrategia de marketing digital

    Skills you'll gain: Search Engine Marketing, Customer Engagement, Brand Management, Digital Media Strategy, Digital Brand Strategy, Digital Analysis, Search Engine Optimization, Target Market, Target Audience, Digital Marketing, Web Analytics and SEO, Digital Marketing Tools, Digital Advertising, Social Media Analytics, Social Media Strategy, Digital Transformation, Online Advertising, Customer Retention, Customer Relationship Building, Content Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    266 reviews

    Intermediate · Specialization · 1 - 3 Months

  • L

    L&T EduTech

    A Practitioner's Approach to Power Distribution & Automation

    Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, High Voltage, Electrical Equipment, Electrical Wiring, Low Voltage, Electrical Safety, Three-Phase, Plant Operations and Management, Building Services Engineering, HVAC, Basic Electrical Systems, Energy and Utilities, Mechanical Design, Schematic Diagrams, Construction, Civil Engineering

    4.6
    Rating, 4.6 out of 5 stars
    ·
    240 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Product Cost and Investment Cash Flow Analysis

    Skills you'll gain: Cost Estimation, Financial Modeling, Portfolio Risk, Cost Management, Investment Management, Portfolio Management, Finance, Accounting, Financial Analysis, Investments, Spreadsheet Software, Wealth Management, Financial Planning, Cost Accounting, Cash Flows, Risk Mitigation, Asset Management, General Finance

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 3 Months

1…383384385…834

In summary, here are 10 of our most popular customer communications management courses

  • Community Organizing for Social Justice : University of Michigan
  • Project Delivery in Business Analysis and Capstone Project: Microsoft
  • Aromatherapy: Clinical Use of Essential Oils: University of Minnesota
  • Sustainable Cities: Johns Hopkins University
  • Medical Administrative Assistants and the Healthcare Team: MedCerts
  • Media ethics & governance: University of Amsterdam
  • Create a Google Ads Search Campaign: Coursera
  • IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep: Starweaver
  • MBE Mastering Business Essentials: Emory University
  • Planificación y estrategia de marketing digital: Tecnológico de Monterrey

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok