• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    Build a Portfolio Website with HTML, CSS, and JavaScript

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, HTML and CSS, Web Design and Development, Javascript, Web Presence, Front-End Web Development, Web Content, Responsive Web Design, Web Design

    ★ 4.3 (145) · Intermediate · Guided Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    The Data Science of Health Informatics

    Skills you'll gain: Health Informatics, Health Care, Medical Records, Health Information Management, Health Systems, Clinical Informatics, Electronic Medical Record System, Databases, Health Technology, Informatics, Healthcare Industry Knowledge, Clinical Data Management, Data Analysis, Data Quality, Interoperability, Big Data, Data Access, Query Languages, Data Integration, Data Science

    ★ 4.6 (234) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Product Development for Technical Managers

    Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Conceptual Design, Prototyping, Team Performance Management, Market Research, Sustainable Business, Design and Product, Project Portfolio Management, Agile Product Development, Marketing, Product Marketing

    ★ 4.9 (38) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Generative AI-Powered Solutions for Modern Healthcare

    Skills you'll gain: Healthcare Project Management, Clinical Documentation, Generative AI, Responsible AI, Resource Utilization, Lean Methodologies, Operational Efficiency, Data Ethics, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Informed Consent, Project Risk Management, Process Improvement, Continuous Improvement Process, AI Security, Healthcare Ethics, Generative AI Agents, Health Informatics

    ★ 4.4 (74) · Intermediate · Specialization · 1 - 3 Months

  • U

    University of Geneva

    Gestion et Politique de l'eau

    Skills you'll gain: Water Resources, Water Resource Management, Water Sustainability, Natural Resource Management, Environmental Resource Management, Environmental Policy, Governance, Conflict Management, Environmental Laws, Community Development, International Relations, Environmental Regulations, Coordination, Case Studies

    ★ 4.6 (249) · Mixed · Course · 1 - 3 Months

  • U

    University of Colorado System

    Palliative Care: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Patient Communication, Hospice, Patient-centered Care, Caregiving, Active Listening, Basic Patient Care, Psychosocial Assessments, Care Management, Patient Evaluation, Treatment Planning, Healthcare Ethics, Respiratory Care, Communication Strategies, Empathy, Patient Education and Support, Self-Awareness, Health Assessment, Patient Advocacy, Communication

    ★ 4.8 (508) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Maryland, College Park

    PMP Exam Prep: Managing People with Power Skills

    Skills you'll gain: Stakeholder Engagement, Team Management, Team Building, Expectation Management, Project Management Institute (PMI) Methodology, Stakeholder Communications, Stakeholder Analysis, Resource Management, People Development, Relationship Management

    ★ 4.6 (69) · Beginner · Course · 1 - 3 Months

  • M

    Macquarie University

    Risk governance: Manage the risks

    Skills you'll gain: Risk Management Framework, Governance, Governance Risk Management and Compliance, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Operational Risk, Business Risk Management, Risk Mitigation, Risk Modeling, Risk Control, Business Ethics, Corporate Strategy, Business Management, Stakeholder Management, International Finance, Corporate Finance, Ethical Standards And Conduct, Accountability, Stakeholder Communications

    ★ 4.7 (389) · Beginner · Course · 1 - 3 Months

  • U

    University of Michigan

    Healthy and Sustainable Foods and Products

    Skills you'll gain: Sustainable Development, Sustainable Design, Nutritional Assessment, Sustainable Technologies, Nutrition and Diet, Product Lifecycle Management, Product Development, Sustainable Engineering, Social Determinants Of Health, Sustainability Standards, Food and Beverage, Product Improvement, Hazard Analysis, Sustainable Systems, Epidemiology, Environment Health And Safety, Environment, Health Assessment, Public Health, Safety Standards

    ★ 4.4 (118) · Intermediate · Specialization · 3 - 6 Months

  • T

    The Hong Kong University of Science and Technology

    FinTech Security and Regulation (RegTech)

    Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Regulatory Compliance, Mobile Banking, Regulatory Requirements, Financial Controls, Fraud detection, Loss Prevention, Data Security, Cybersecurity, Human Factors (Security), Insurance, Blockchain, Information Privacy, Security Controls

    ★ 4.7 (327) · Beginner · Course · 1 - 3 Months

  • C

    Corporate Finance Institute

    BI Essentials for Finance Analysts (Tableau Edition)

    Skills you'll gain: Dashboard, Dashboard Creation, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Modeling, Data Visualization, SQL, Data Presentation, E-Commerce, Databases, Performance Reporting, Data Manipulation, Data Storytelling, Data Analysis, Performance Analysis, Relational Databases, Business Intelligence, Data Transformation, Financial Analysis

    ★ 4.8 (104) · Beginner · Specialization · 3 - 6 Months

  • P

    Peking University

    中级商务汉语(入职与营销篇)

    Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Customer Complaint Resolution, Customer Service, Business Ethics, Customer Support, Marketing Strategies, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency

    ★ 4.9 (150) · Intermediate · Course · 1 - 3 Months

1…407408409…834

In summary, here are 10 of our most popular customer relationship management courses

  • Build a Portfolio Website with HTML, CSS, and JavaScript: Coursera
  • The Data Science of Health Informatics: Johns Hopkins University
  • Product Development for Technical Managers: University of Colorado Boulder
  • Generative AI-Powered Solutions for Modern Healthcare: Coursera
  • Gestion et Politique de l'eau : University of Geneva
  • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
  • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
  • Risk governance: Manage the risks: Macquarie University
  • Healthy and Sustainable Foods and Products: University of Michigan
  • FinTech Security and Regulation (RegTech): The Hong Kong University of Science and Technology

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok