IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Scrum (Software Development), Software Development, Product Requirements, Requirements Management, Product Management, Agile Project Management, Software Development Methodologies, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Process Development, Project Management
★ 4.6 (7.8K) · Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
★ 4.4 (7.2K) · Intermediate · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Manufacturing and Production, Machine Controls, Incident Response, Digital Transformation, Cyber Attacks, Vulnerability Assessments, Cybersecurity, Manufacturing Operations
★ 4.6 (7.1K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Collaboration, Team Building, Team Collaboration, AI Integrations, Teamwork, Sprint Planning, Key Performance Indicators (KPIs), Delegation Skills, Agile Methodology, Milestones (Project Management), Cross-Functional Collaboration, Prompt Engineering, Stakeholder Communications, AI Enablement, Software Documentation, Issue Tracking, Restful API, Bash (Scripting Language)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Agile Product Development, Workflow Management, Sprint Planning, Team Oriented, Team Building, Team Management, Team Performance Management, Lean Methodologies, Performance Metric, Meeting Facilitation, Performance Measurement
★ 4.9 (2.7K) · Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Model Evaluation, Applied Machine Learning, Machine Learning Methods, Feature Engineering, Regression Analysis, Machine Learning, Image Analysis, Machine Learning Algorithms, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Model Training, Artificial Intelligence, Deep Learning, Computer Vision, Transfer Learning, Application Development, Predictive Modeling, Model Deployment, Python Programming
★ 4.6 (14K) · Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Goal Setting, Team Motivation, Visionary, Motivational Skills, Smart Goals, Team Performance Management, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Cultural Responsiveness, Employee Performance Management, Communication, Cultural Sensitivity, Intercultural Competence, Drive Engagement, Performance Appraisal, Leadership Development, People Development, Influencing, Industrial and Organizational Psychology
★ 4.8 (6K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Dashboard, Web Scraping, Data Analysis, Data Presentation, Plot (Graphics), Data Visualization Software, Graphing, Pandas (Python Package), Data Capture, Data Science, Data Wrangling, Jupyter, Data Manipulation, Python Programming, Data Collection
★ 4.5 (4.9K) · Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Drug Development, Medical Billing, Medical Management, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Care Management, Value-Based Care, Hospital Admissions, Hospital Medicine, Ethical Standards And Conduct
★ 4.7 (1.5K) · Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Experience Design, Unsupervised Learning, Model Training, User Experience Design, Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Regression Analysis, Project Management, Product Management, Product Design, Data Science
★ 4.7 (1.2K) · Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Liberal Arts
★ 4.6 (2.9K) · Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months