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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    R

    Rice University

    Investment and Portfolio Management

    Skills you'll gain: Portfolio Management, Portfolio Risk, Financial Market, Investments, Securities (Finance), Financial Systems, Securities Trading, Asset Management, Behavioral Economics, Capital Markets, Investment Management, Equities, Performance Measurement, Finance, Financial Services, Performance Analysis, Risk Management, Return On Investment, Market Liquidity, Derivatives

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Google Analytics: Reports & Traffic Analysis

    Skills you'll gain: Google Analytics, Marketing Effectiveness, Smart Goals, Web Analytics and SEO, Advertising Campaigns, Google Ads, Adobe Analytics, Web Analytics, Marketing Analytics, Goal Setting, Search Engine Optimization, Marketing Strategies, Customer Insights, Campaign Management, Performance Reporting, Target Audience, Business Reporting, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making

    Beginner · Specialization · 3 - 6 Months

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    P

    Packt

    Foundations of Tech Leadership

    Skills you'll gain: Delegation Skills, Technical Management, Time Management, Relationship Building, Team Management, Organizational Leadership, Leadership and Management, Leadership, Communication, Prioritization, Expectation Management, Employee Engagement, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

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    U

    Universidades Anáhuac

    Food Design Thinking: Pensar creativamente la alimentación

    Skills you'll gain: Design Thinking, Food and Beverage, Consumer Behaviour, Nutrition and Diet, Health Education, Creative Thinking, Culture, Hospitality and Food Services, Human Centered Design, Creative Problem-Solving, Entrepreneurship, Innovation, Sustainability Standards, Systems Thinking, Social Impact, Empathy

    Beginner · Course · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Event Marketing Design in Canva

    Skills you'll gain: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Logo Design, Email Marketing, Cross-Channel Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Design Elements And Principles, Color Theory

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Market Research and Consumer Behavior

    Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making

    4.4
    Rating, 4.4 out of 5 stars
    ·
    4.9K reviews

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Google Gemini, Retrieval-Augmented Generation, Generative AI, Google Cloud Platform, AI Enablement, AI Product Strategy, Customer experience improvement, Google Workspace, AI Orchestration, Productivity Software, AI Workflows, Artificial Intelligence, Cloud Computing, Large Language Modeling, Organizational Strategy, Business Solutions, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    E

    Edureka

    Power BI Essentials: Data Transformation & Modeling with DAX

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Data Modeling, Database Design, Microsoft Power Platform, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    L

    Lund University

    Sustainable Cities and Communities

    Skills you'll gain: Sustainable Development, Climate Change Adaptation, Sustainable Design, Sustainable Technologies, Community Development, Governance, Corporate Sustainability, Socioeconomics, Water Sustainability, Environment, Social Impact, Systems Thinking, Environmental Issue, Environmental Science, Climate Change Mitigation, Case Studies, Water Resources, Multimedia, Business Modeling, Innovation

    4.7
    Rating, 4.7 out of 5 stars
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    3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Northeastern University

    Agile Software Development Part 1

    Skills you'll gain: Software Development Life Cycle, Agile Software Development, Software Development Methodologies, Agile Methodology, Agile Project Management, Scrum (Software Development), Requirements Analysis, Sprint Retrospectives, Software Development, Sprint Planning, Waterfall Methodology, Backlogs, User Story, Continuous Integration

    Mixed · Course · 1 - 3 Months

  • Status: New
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    P

    Packt

    Powering Up Your Power BI Skills

    Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Project Timelines with Asana

    Skills you'll gain: Project Schedules, Scheduling, Stakeholder Communications, Timelines, Dependency Analysis, Milestones (Project Management), Stakeholder Management, Project Management Software, Project Management, Project Planning, Project Coordination, Conflict Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Investment and Portfolio Management: Rice University
  • Google Analytics: Reports & Traffic Analysis: Coursera
  • Foundations of Tech Leadership: Packt
  • Food Design Thinking: Pensar creativamente la alimentación: Universidades Anáhuac
  • Event Marketing Design in Canva: Coursera
  • Market Research and Consumer Behavior: IE Business School
  • Generative AI Leader: Google Cloud
  • Power BI Essentials: Data Transformation & Modeling with DAX: Edureka
  • Sustainable Cities and Communities: Lund University
  • Agile Software Development Part 1: Northeastern University

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