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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Simplilearn

    Master the Fundamentals of Branding Training

    Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Target Audience, Brand Awareness, Logo Design, Global Marketing, Digital Transformation, Brand Loyalty, Marketing, Marketing Design, Marketing Strategies, Marketing Effectiveness, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master Zoho Books: Analyze, Manage & Automate Accounting

    Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, System Configuration, Inventory Management System, Payment Processing

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Gemini Enterprise 简介

    Skills you'll gain: Google Gemini, Authorization (Computing), AI Workflows, Application Deployment, Google Cloud Platform, Enterprise Security, Data Security, Large Language Modeling, Cloud Security, Data Integration, Business Analytics

    Beginner · Course · 1 - 3 Months

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    Macquarie University

    Strategising: Management for Global Competitive Advantage

    Skills you'll gain: Design Thinking, Business Strategy, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Business Modeling, Corporate Sustainability, Sustainable Business, Customer Analysis, Strategic Planning, Organizational Strategy, Strategic Marketing, Emerging Technologies, Growth Strategies, Strategic Sourcing, Innovation, Corporate Strategy, Environmental Social And Corporate Governance (ESG)

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    Rating, 4.8 out of 5 stars
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    1.5K reviews

    Beginner · Specialization · 3 - 6 Months

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    Edureka

    Automating Decision Workflows with AI

    Skills you'll gain: Responsible AI, AI Workflows, AI Enablement, Agentic systems, Automation, Business Process Automation, Real Time Data, MLOps (Machine Learning Operations), AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Generative AI Leader 学習プログラム

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, AI Security, Generative AI, Google Workspace, Retrieval-Augmented Generation, Gemini, AI Enablement, Google Cloud Platform, Large Language Modeling, AI Product Strategy, AI Workflows, Tool Calling, Unstructured Data, Productivity Software, Artificial Intelligence, Cloud Computing, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Microsoft

    Advanced DAX and Performance Optimization

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Performance Tuning, Performance Analysis, Microsoft Excel, Time Series Analysis and Forecasting, Microsoft Copilot, Business Intelligence, Data Modeling, Data Manipulation, Business Metrics, Interactive Data Visualization

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Analyze Logs: Fix LLM Hallucinations

    Skills you'll gain: Technical Communication, LLM Application, Debugging, Anomaly Detection, Root Cause Analysis, Pandas (Python Package), Business Metrics, Data Analysis Expressions (DAX), Data Analysis, Analysis, Data Processing, Data Manipulation, Performance Metric, Generative AI, Customer Retention, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

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    Creo Incubator

    ريادة الأعمال: توليد الأفكار واستكشاف الأساسيات

    Skills you'll gain: Design Thinking, Value Propositions, Ideation, Business Modeling, Entrepreneurship, Lean Methodologies, Creative Thinking, Problem Solving, Innovation, Growth Mindedness, New Product Development, Adaptability, Critical Thinking, Customer Analysis

    Beginner · Course · 1 - 3 Months

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    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Introduction to Data Engineering on AWS

    Skills you'll gain: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation

    Beginner · Course · 1 - 3 Months

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    Microsoft

    Microsoft Power BI Developer and Architect

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Interactive Data Visualization, Data Modeling, Azure Synapse Analytics, Microsoft Azure, Business Reporting, Database Design, Data Lakes, Business Intelligence, Enterprise Architecture, Enterprise Security, Data Governance, Data Management, Performance Analysis, Solution Architecture, Governance, Analytics, Automation, Regulation and Legal Compliance

    Intermediate · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer service courses

  • Master the Fundamentals of Branding Training: Simplilearn
  • Master Zoho Books: Analyze, Manage & Automate Accounting: EDUCBA
  • Gemini Enterprise 简介: Google Cloud
  • Strategising: Management for Global Competitive Advantage: Macquarie University
  • Automating Decision Workflows with AI: Edureka
  • Generative AI Leader 学習プログラム: Google Cloud
  • Advanced DAX and Performance Optimization: Microsoft
  • Analyze Logs: Fix LLM Hallucinations: Coursera
  • ريادة الأعمال: توليد الأفكار واستكشاف الأساسيات: Creo Incubator
  • How I Got 1k Followers In 1 Day: TikTok Marketing & Ads: Alex Genadinik

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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