• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • A

    Alex Genadinik

    AI For Business Productivity - 2026

    Skills you'll gain: Prompt Engineering, Overcoming Objections, Closing (Sales), Rapport Building, Business Ethics, B2B Sales, Vibe coding, Prompt Patterns, Data Ethics, Price Negotiation, Content Performance Analysis, Negotiation, LLM Application, ChatGPT, AI Personalization, Generative AI Agents, Video Production, Artificial Intelligence, Generative AI, Content Creation

    ★ 4.6 (25) · Beginner · Specialization · 3 - 6 Months

  • N

    Nanjing University

    计算机操作系统

    Skills you'll gain: Operating Systems, Computer Systems, File Management, System Software, OS Process Management, Memory Management, File Systems, System Programming, Software Systems, Software Architecture, Program Development, Data Storage, Software Development, Software Design, Peripheral Devices, Computer Hardware, Hardware Architecture, Algorithms, Human Computer Interaction

    ★ 4.5 (143) · Mixed · Course · 1 - 3 Months

  • I

    Illinois Tech

    Mastering Excel Essentials to Enhance Business Value

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Auditing, Analytics

    ★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation

    ★ 4.8 (103) · Intermediate · Course · 1 - 4 Weeks

  • É

    École normale supérieure

    Les transitions énergétique & écologique dans les pays du Sud

    Skills you'll gain: Sustainable Development, Economic Development, Climate Change Mitigation, Environmental Issue, Socioeconomics, Sustainable Business, Governance, Natural Resource Management, Climate Change Programs, Environment and Resource Management, Environment, Financial Inclusion, Climate Change Adaptation, Community Development, Project Finance, Environmental Policy, Public Policies, Economics, Financial Regulation

    ★ 4.8 (397) · Intermediate · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Introducción a la gestión ágil de proyectos

    Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Collaborative Software, Project Performance, Team Oriented, Team Leadership, Team Management, Team Building, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Organizational Change, Change Management, Culture Transformation, Leadership

    ★ 4.8 (128) · Beginner · Course · 1 - 4 Weeks

  • C

    CertNexus

    Communicate Effectively about Ethical Challenges in Data-Driven Technologies

    Skills you'll gain: Crisis Management, Business Ethics, Corporate Communications, Communication Planning, Data Ethics, Media Relations, Communication Strategies, Public Relations, Strategic Communication, Media and Communications, Stakeholder Communications, Business Communication, Ethical Standards And Conduct, Workplace inclusivity, Communication, Internal Communications, Diversity Equity and Inclusion Initiatives, Leadership and Management, Business Strategy, Marketing

    ★ 4.4 (97) · Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Technology Strategy: Creative Destruction

    Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Organizational Strategy, Business Strategy, Strategic Thinking, Product Management, New Product Development, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Intelligence, Competitive Analysis, Market Share, Value Propositions, Network Model

    ★ 4.8 (66) · Beginner · Course · 1 - 4 Weeks

  • M

    MathWorks

    Data Processing and Feature Engineering with MATLAB

    Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Data Preprocessing, Exploratory Data Analysis, Data Visualization, Plot (Graphics), Data Compilation, Matlab, Scientific Visualization, Data Processing, Data Cleansing, Data Wrangling, Data Manipulation, Histogram, Data Transformation, Data Science, Text Mining, Predictive Modeling, Unstructured Data

    ★ 4.7 (351) · Intermediate · Course · 1 - 3 Months

  • N

    NVIDIA

    The Fundamentals of RDMA Programming

    Skills you'll gain: TCP/IP, System Programming, Network Protocols, Program Development, Memory Management, Hardware Architecture, Computer Hardware

    ★ 4.6 (53) · Intermediate · Course · 1 - 3 Months

  • U

    Universidad Nacional Autónoma de México

    Los obstáculos y la conducción en las negociaciones

    Skills you'll gain: Negotiation, Conflict Management, Overcoming Obstacles, Communication Strategies, Timelines, Emotional Intelligence, Goal Setting, Rapport Building, Ethical Standards And Conduct

    ★ 4.8 (154) · Mixed · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    DFSS for the 6 σ Black Belt

    Skills you'll gain: Process Improvement, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Knowledge Transfer, Process Improvement and Optimization, Continuous Improvement Process, Lean Methodologies, Quality Management, Functional Specification, Statistical Methods, Design and Product, Probability & Statistics

    ★ 4.5 (51) · Mixed · Course · 1 - 3 Months

1…431432433…834

In summary, here are 10 of our most popular customer relationship management courses

  • AI For Business Productivity - 2026: Alex Genadinik
  • 计算机操作系统: Nanjing University
  • Mastering Excel Essentials to Enhance Business Value: Illinois Tech
  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Les transitions énergétique & écologique dans les pays du Sud: École normale supérieure
  • Introducción a la gestión ágil de proyectos: Tecnológico de Monterrey
  • Communicate Effectively about Ethical Challenges in Data-Driven Technologies: CertNexus
  • Technology Strategy: Creative Destruction: University of Illinois Urbana-Champaign
  • Data Processing and Feature Engineering with MATLAB: MathWorks
  • The Fundamentals of RDMA Programming: NVIDIA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok