IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud Deployment, Software Development Methodologies, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Development Environment, Continuous Integration, Ansible, TCP/IP, Docker (Software), OSI Models, General Networking, Networking Hardware, Computing Platforms, Application Programming Interface (API), Version Control, IT Automation, Software Design Patterns, JSON
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Water Sustainability, Climate Change Programs, Water Resource Management, Energy and Utilities, Water Resources, Environmental Policy, Sustainable Business, Risk Management, Environmental Monitoring, Risk Analysis, Environmental Science, International Finance
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Price Negotiation, Contract Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Sales Prospecting, Demand Generation
Mixed · Course · 3 - 6 Months

Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Journalism, Media and Communications, Media Strategy, Media Production, Revenue Management, Media Relations, Digital Media Strategy, Advertising, Content Creation, Social Media Marketing, Social Media, Storytelling, Brand Management, Video Production, Public Relations, Intellectual Property, Social Media Campaigns, Digital Marketing, Crisis Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Training, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Diversity Programs, Cultural Diversity, Workforce Development, Team Collaboration, Culture Transformation
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Sustainable Systems, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Pollution Prevention, Environmental Issue, Social Impact, Business Modeling, Environment and Resource Management, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Dashboard, Conversion Funnel Analysis, Surveys, Content Scheduling, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Data-Driven Marketing, Marketing Analytics, Marketing Automation, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Google Analytics, Collaborative Software, Social Media Management, Lead Generation
Beginner · Specialization · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Communication Strategies, Discussion Facilitation, Interpersonal Communications, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Threat Detection, Network Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Model Evaluation, OpenAI API, Fine-tuning, Model Training, Data Preprocessing, OpenAI, Large Language Modeling, Real Time Data, Data Processing, LLM Application, Data Manipulation, Generative AI, Python Programming, Customer Analysis, Machine Learning, Customer Complaint Resolution
Intermediate · Guided Project · Less Than 2 Hours