Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Positivity, Habit Formation, Mental Health, Goal Setting, Stress Management, Compassion, Psychology, Mindfulness
★ 4.8 (829) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Laboratory Experience, Quality Control, Statistical Process Controls, Laboratory Procedures, Laboratory Testing, Ideation, Market Analysis, Good Manufacturing Practices, Product Quality (QA/QC), Feasibility Studies, Chemistry, Quality Assurance, Regulatory Compliance, Performance Testing, Customer Insights, Experimentation, Biochemistry, Safety Standards, Ethical Standards And Conduct, Biology
★ 4.7 (584) · Beginner · Specialization · 3 - 6 Months

The Expert Academy
Intermediate · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Development, Intercultural Competence, Time Management, Business Writing, Business Correspondence, Salesforce, Writing, Productivity, Sales Prospecting, Cold Calling, Growth Mindedness, Verbal Communication Skills, Interviewing Skills, Professional Development, Sales
★ 4.4 (619) · Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotels and Accommodations, Target Market, Customer Demand Planning, Hotel Operations, Marketing Channel
★ 4.6 (2.3K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Email Marketing, Regulatory Compliance, Compliance Management, Email Automation, Governance Risk Management and Compliance, HubSpot CRM, Compliance Auditing, Law, Regulation, and Compliance, Campaign Management, Auditing, Risk Mitigation, Risk Control, Legal Risk, Direct Marketing, Regulation and Legal Compliance, Regulatory Requirements, Customer Data Management, Business Risk Management, Continuous Monitoring, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Media Planning, Media and Communications, Marketing Communications, Consumer Behaviour, Target Market, Marketing, Digital Media Strategy, Digital Advertising, Online Advertising, Strategic Marketing, Customer Analysis, Media Strategy, Target Audience, Digital Marketing Campaigns, Communication, Planning, Design
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Data-Driven Marketing, Marketing Analytics, Business Analytics, Statistical Programming, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, Customer Analysis, Case Studies, R (Software), Information Technology, Analytical Skills, Digital Transformation, Business Marketing, Advanced Analytics, Complex Problem Solving, Analysis, R Programming
★ 4.4 (1.3K) · Advanced · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Machine Learning Methods, Generative AI, Data Management, Generative Model Architectures, Big Data, Statistical Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Generative Adversarial Networks (GANs), AI Enablement, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Customer Data Management, AI literacy, Autoencoders, Model Optimization, Deep Learning, Model Evaluation, Algorithms
★ 4.8 (1.1K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Power BI, Dashboard, Dashboard Creation, Data Storytelling, Advanced Analytics, Data Visualization Software, Data Presentation, Statistical Visualization, Data Visualization, Interactive Data Visualization, Data Analysis, Analytics, Statistical Analysis, Business Intelligence, Descriptive Statistics
★ 4.7 (1.1K) · Beginner · Course · 1 - 3 Months
SAS
Skills you'll gain: SAS (Software), Data Manipulation, Statistical Reporting, Data Import/Export, Requirements Analysis, Data Transformation, Data Validation, Analysis, Data Access, Statistical Programming, Statistical Analysis, Data Analysis, Data Cleansing, Exploratory Data Analysis, Data Wrangling, Data Analysis Software, Microsoft Excel, Data Processing, Data Preprocessing, Data Integration
★ 4.8 (3.5K) · Beginner · Professional Certificate · 3 - 6 Months