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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    CertNexus

    ETBIZ (Exam ETZ-210)

    Skills you'll gain: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping

    Mixed · Course · 1 - 3 Months

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    Microsoft

    Extract, Transform and Load Data in Power BI

    Skills you'll gain: Extract, Transform, Load, Power BI, Data Integrity, Data Validation, Data Transformation, Data Cleansing, Data Storage, Data Quality, Data Analysis, Data Manipulation, Data Integration, Data Storage Technologies, Data Import/Export

    4.6
    Rating, 4.6 out of 5 stars
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    1K reviews

    Beginner · Course · 1 - 4 Weeks

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    Scrum Alliance

    Agile for the Modern Product Manager

    Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    CFO Excellence: Mastering Finance Teams

    Skills you'll gain: Risk Management, Business Risk Management, Strategic Leadership, Digital Transformation, Financial Management, Financial Planning, Financial Forecasting, Business Strategies, Organizational Strategy, Business Acumen, Technology Strategies, Organizational Structure, Talent Management, Team Leadership, Change Management

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    SQL Querying: Advanced

    Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning

    Mixed · Course · 1 - 3 Months

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    Coursera

    Visualize Marketing Data with Looker Studio

    Skills you'll gain: Data Visualization Software, Marketing Analytics, Key Performance Indicators (KPIs), Performance Measurement, Data Storytelling, Business Reporting, Trend Analysis, Grafana, Dashboard, Tableau Software, Performance Reporting, Power BI, Time Series Analysis and Forecasting, Descriptive Analytics, Data Sharing, Data Integration, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

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    DeepLearning.AI

    Natural Language Processing in TensorFlow

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Natural Language Processing, Embeddings, Generative AI, Artificial Neural Networks, Text Mining, Applied Machine Learning, Data Preprocessing, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
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    6.5K reviews

    Intermediate · Course · 1 - 4 Weeks

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    University of Colorado System

    School Health for Children and Adolescents

    Skills you'll gain: Autism Spectrum Disorders, Individualized Education Programs (IEP), Special Education, Nutrition Education, Community Health, School Psychology, Chronic Diseases, Case Studies, Student Support and Services, Nutrition and Diet, Empathy & Emotional Intelligence, Health Education, Health Promotion, School Counseling, Mental and Behavioral Health Specialties, Parent Communication, Care Management, Communication Disorders, Neurology, Behavioral Health

    4.8
    Rating, 4.8 out of 5 stars
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    3.5K reviews

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Market Adaptation and Specialized Negotiation Skills

    Skills you'll gain: Legal Strategy, Business Ethics, Price Negotiation, Cultural Responsiveness, AI Personalization, Data-Driven Decision-Making

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Boost Engagement: Optimize AI Content Performance

    Skills you'll gain: Content Performance Analysis, Social Media Marketing, Content Development and Management, Content Creation, Web Analytics, Social Media Management, Content Strategy, AI Personalization, Web Analytics and SEO, Market Analysis, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Analyze Advanced Cost Accounting Techniques Practically

    Skills you'll gain: Profit and Loss (P&L) Management, Operating Cost, Cost Estimation, Inventory Accounting, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Match Personas: Craft Engaging AI Content

    Skills you'll gain: Content Creation, Content Marketing, Persona Development, Content Strategy, Ideation, Copywriting, Needs Assessment, Research

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • ETBIZ (Exam ETZ-210): CertNexus
  • Extract, Transform and Load Data in Power BI: Microsoft
  • Agile for the Modern Product Manager: Scrum Alliance
  • CFO Excellence: Mastering Finance Teams: Coursera
  • SQL Querying: Advanced: Logical Operations
  • Visualize Marketing Data with Looker Studio: Coursera
  • Natural Language Processing in TensorFlow: DeepLearning.AI
  • School Health for Children and Adolescents: University of Colorado System
  • Market Adaptation and Specialized Negotiation Skills: LearnQuest
  • Boost Engagement: Optimize AI Content Performance: Coursera

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