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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Real-World Angular Projects, Testing, and Interview Prep

    Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Web Components, Front-End Web Development, Authentications, User Accounts, TypeScript, MySQL

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    Introduction to Data Engineering

    Skills you'll gain: Extract, Transform, Load, Data Store, Data Architecture, Big Data, Data Integration, Data Infrastructure, Data Storage, Relational Databases, Data Pipelines, Data Warehousing, Data Storage Technologies, Apache Hadoop, Data Mart, Databases, Data Lakes, SQL, Data Security, Apache Spark, NoSQL, Data Science

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Align AI: Ethics, Strategy & Excellence

    Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Scalability, Risk Mitigation

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Allen Bradley Micro850 PLC with IIoT

    Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations

    Intermediate · Specialization · 3 - 6 Months

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    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
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    IBM

    Exploratory Data Analysis for Machine Learning

    Skills you'll gain: Feature Engineering, Data Cleansing, Statistical Inference, Data Preprocessing, Data Access, Statistical Methods, Data Quality, Probability & Statistics, Data Analysis, Statistical Hypothesis Testing, Exploratory Data Analysis, Artificial Intelligence, Data Science, Data Transformation, Jupyter, Pandas (Python Package), Machine Learning, Box Plots, Scatter Plots, SQL

    4.6
    Rating, 4.6 out of 5 stars
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    2.5K reviews

    Intermediate · Course · 1 - 3 Months

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    Packt

    Real-world End to End Machine Learning Ops on Google Cloud

    Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Generative AI, Model Deployment, Cloud Management, Kubernetes, Large Language Modeling, CI/CD, Cloud Deployment, Machine Learning Methods, Continuous Deployment, Tensorflow, Model Evaluation, Apache Airflow, AI Workflows, Continuous Integration, Feature Engineering, Containerization, Performance Tuning

    Intermediate · Course · 1 - 3 Months

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    Creo Incubator

    Cultivating Executive Presence

    Skills you'll gain: Executive Presence, Influencing, Oral Expression, Composure, Non-Verbal Communication, Verbal Communication Skills, Communication, Public Speaking, Business Leadership, Adaptability, Professional Development, Personal Attributes, Cognitive flexibility, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Virginia

    Cost and Economics in Pricing Strategy

    Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Case Studies, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

    4.8
    Rating, 4.8 out of 5 stars
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    691 reviews

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Build a C++ Employee Payroll Project from Scratch

    Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation

    Intermediate · Course · 1 - 4 Weeks

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    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

    Mixed · Course · 1 - 4 Weeks

Searches related to customer experience

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1…464748…549

In summary, here are 10 of our most popular customer experience courses

  • Real-World Angular Projects, Testing, and Interview Prep: Packt
  • Present Insights: Drive Prioritization with Data Stories: Coursera
  • Introduction to Data Engineering: IBM
  • Align AI: Ethics, Strategy & Excellence: Coursera
  • Allen Bradley Micro850 PLC with IIoT: Packt
  • Microsoft Excel for Office 365 (Desktop or Online): Part 3: Logical Operations
  • Exploratory Data Analysis for Machine Learning: IBM
  • Real-world End to End Machine Learning Ops on Google Cloud: Packt
  • Cultivating Executive Presence: Creo Incubator
  • Cost and Economics in Pricing Strategy: University of Virginia

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