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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Edureka

    AI-Powered Decision Intelligence

    Skills you'll gain: Responsible AI, Data Storytelling, AI Workflows, Data Presentation, AI Enablement, Predictive Modeling, Decision Support Systems, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining

    Intermediate · Specialization · 1 - 3 Months

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    EDUCBA

    AI Technologies, Tools & Cloud Certification Specialization

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Artificial Intelligence, Image Analysis, AWS SageMaker, Responsible AI, Natural Language Processing, Generative AI, Machine Learning, Prompt Engineering, Amazon Web Services, Model Deployment, OpenAI, Amazon Bedrock, Robotic Process Automation, Cloud Deployment, Customer experience improvement, ChatGPT, Data Science, Machine Learning Methods

    Beginner · Specialization · 1 - 3 Months

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    Rice University

    Introduction to Scripting in Python

    Skills you'll gain: Data Visualization Software, File I/O, Data Visualization, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Manipulation, Development Environment, Data Structures, Scripting, Data Storage, Data Import/Export, Data Processing, Data Analysis, Program Development, Data Integration, Scripting Languages, Computer Programming

    4.7
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    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Data-Driven and Ethical Sales Strategies

    Skills you'll gain: Closing (Sales), Sales Prospecting, Selling Techniques, Sales Presentations, Overcoming Objections, Sales, Sales Process, Sales Strategy, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, Business Ethics, Customer Engagement, Business Process Automation, Regulatory Compliance, Cultural Diversity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Microsoft

    Microsoft AI Product Manager

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    347 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Niel Asher Education

    Clinical Biomechanics of the Upper and Lower Body

    Skills you'll gain: Rehabilitation, Exercise Therapy, Kinesiology, Physical Therapy, Manual Therapy, Human Musculoskeletal System, Patient Evaluation, Sports Medicine, Mechanics, Clinical Assessment, Clinical Practices, Injury Prevention, Athletic Training, Anatomy, Patient Treatment, Human Relations Movement, Health And Wellness Coaching

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    IBM

    Generative AI for Executives and Business Leaders

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, IBM Cloud, Cloud Computing Architecture, Data Management, Data Strategy, Brainstorming, Return On Investment, Model Deployment, Governance

    4.7
    Rating, 4.7 out of 5 stars
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    664 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Coursera

    Advanced Prometheus Alerting and Monitoring

    Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis

    Advanced · Course · 1 - 4 Weeks

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    Universidades Anáhuac

    Medical Spanish Foundations

    Skills you'll gain: Patient Communication, Spanish Language, Grammar, Medical History Documentation, Bilingual (Spanish/English), Vital Signs, Patient-centered Care, Medical Terminology, Language Learning, Vocabulary, Oral Comprehension

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Pennsylvania

    Operations Analytics

    Skills you'll gain: Descriptive Analytics, Business Analytics, Operations Research, Analytics, Predictive Analytics, Operational Analysis, Business Operations, Business Intelligence, Data Analysis, Operations Management, Data-Driven Decision-Making, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Inventory and Warehousing, Process Optimization, Risk Analysis, Supply Chain Planning, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
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    5.1K reviews

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, Inside Sales, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    458 reviews

    Intermediate · Specialization · 3 - 6 Months

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    University of Illinois Urbana-Champaign

    Navigating Disruption in Energy, Biology, Quantum, and Space

    Skills you'll gain: Emerging Technologies, Strategic Leadership, Business Ethics, Energy and Utilities, Technology Strategies, Sustainable Technologies, Strategic Thinking, Innovation, Biotechnology, Business Strategy, Systems Thinking, Commercialization, Market Opportunities, Artificial Intelligence, Automation, Cybersecurity

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • AI-Powered Decision Intelligence: Edureka
  • AI Technologies, Tools & Cloud Certification Specialization: EDUCBA
  • Introduction to Scripting in Python: Rice University
  • Data-Driven and Ethical Sales Strategies: LearnQuest
  • Microsoft AI Product Manager: Microsoft
  • Clinical Biomechanics of the Upper and Lower Body: Niel Asher Education
  • Generative AI for Executives and Business Leaders: IBM
  • Advanced Prometheus Alerting and Monitoring: Coursera
  • Medical Spanish Foundations: Universidades Anáhuac
  • Operations Analytics: University of Pennsylvania

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