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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    University of Leeds

    Data Science: Data Storytelling and Presentation Skills

    Skills you'll gain: Data Presentation, Data Storytelling, Technical Communication, Technical Writing, Data Literacy, Communication, Writing, Generative AI, Responsible AI

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Cybersecurity Fundamentals for High-Tech Manufacturing

    Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design

    Intermediate · Course · 1 - 4 Weeks

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    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Coursera

    Email Marketing Metrics & Drafts

    Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Campaign Management, Marketing Effectiveness, Marketing Materials, Business Metrics, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Data Storytelling for Data Professionals

    Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication

    Intermediate · Course · 1 - 4 Weeks

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    IBM

    IBM UI/UX Designer

    Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, Scrum (Software Development), User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)

    4.8
    Rating, 4.8 out of 5 stars
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    2.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Packt

    Google Cloud Digital Leader Certification Guide

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    Beginner · Course · 1 - 3 Months

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    Coursera

    Integrate AI: Streamline No-Code App Responses

    Skills you'll gain: AI Security, LLM Application, Application Development, No-Code Development, AI Enablement, OAuth, Application Programming Interface (API), Real Time Data, Key Management, Authentications, Data Integration, User Interface (UI), Authorization (Computing), Live Streaming, User Interface and User Experience (UI/UX) Design, Automation, Scalability

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Data Pipeline Engineering & Analytics

    Skills you'll gain: Dashboard, Data Preprocessing, Apache Airflow, Star Schema, Data Storytelling, Process Mapping, Extract, Transform, Load, Data Transformation, SQL, Data Pipelines, JSON, Apache Kafka, Data Warehousing, Data Modeling, Pandas (Python Package), Business Intelligence, Data Validation, Data Quality, Performance Improvement, Python Programming

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Google Analytics for SEO Queries

    Skills you'll gain: Google Analytics, Web Analytics and SEO, Search Engine Optimization, Web Analytics, Content Performance Analysis, Keyword Research, Prioritization, Data Import/Export, Workflow Management, Content Strategy, Data Integration, User Research, Performance Metric

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Mindfulness at Work: Enhancing Focus and Well-Being

    Skills you'll gain: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies

    Beginner · Course · 1 - 4 Weeks

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    IE Business School

    Brand Identity and Strategy

    Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory

    4.7
    Rating, 4.7 out of 5 stars
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    875 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Data Science: Data Storytelling and Presentation Skills: University of Leeds
  • Cybersecurity Fundamentals for High-Tech Manufacturing: Coursera
  • Microsoft Business Analyst: Microsoft
  • Email Marketing Metrics & Drafts: Coursera
  • Data Storytelling for Data Professionals: Packt
  • IBM UI/UX Designer: IBM
  • Google Cloud Digital Leader Certification Guide: Packt
  • Integrate AI: Streamline No-Code App Responses: Coursera
  • Data Pipeline Engineering & Analytics: Coursera
  • Google Analytics for SEO Queries: Coursera

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