IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Change Management, Business Software, Organizational Change, Technology Strategies, Information Technology, Project Management, Critical Thinking
★ 4.8 (2.3K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Network Security, Computer Networking, General Networking, Authentications, Authorization (Computing), Firewall, Security Controls, Network Architecture, OSI Models, Networking Hardware, Network Protocols, Virtualization, Virtual Networking, Threat Detection, Identity and Access Management, Cloud Services, Network Planning And Design, TCP/IP, Network Infrastructure, Network Monitoring
★ 4.8 (343) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Microsoft Servers, Servers, Network Troubleshooting, Systems Administration, VMware ESX Servers, IT Infrastructure, Linux Servers, Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Operating System Administration, vCenter Server Management, Virtual Machines, Data Storage Technologies, IT Automation, Remote Access Systems, Data Maintenance
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations
★ 4.6 (83) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, Identity and Access Management, AI literacy, Wireless Networks, Authentications, Key Management, Data Sharing
Intermediate · Course · 3 - 6 Months
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Incident Response, Problem Solving, Change Requests, IT Automation, Change Management, Information Technology Operations, Automation, Operational Efficiency
★ 3.3 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Network Protocols, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Linux Commands, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Servers, Systems Administration, Software Configuration Management, Command-Line Interface, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtual Networking, Virtualization, Linux Administration, Lightweight Directory Access Protocols, User Provisioning, Network Performance Management, Virtualization and Virtual Machines, Linux, Group Policy, Server Administration, Servers, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, Desktop Support, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
★ 4.5 (91) · Intermediate · Course · 1 - 4 Weeks