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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design (PT)

    Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, Graphic and Visual Design, User Research, User Centered Design

    4.9
    Rating, 4.9 out of 5 stars
    ·
    2.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Coursera

    Advanced Marketing Optimization & Strategy

    Skills you'll gain: Google Analytics, Data Storytelling, Content Performance Analysis, Web Analytics and SEO, Data Validation, Stakeholder Engagement, Statistical Modeling, Search Engine Optimization, Marketing Analytics, Web Analytics, Marketing Automation, Data Visualization, Customer Insights, Data-Driven Decision-Making, Campaign Management, Key Performance Indicators (KPIs), Predictive Analytics, Performance Measurement, Return On Investment, Artificial Intelligence

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    E

    EDUCBA

    Build a C++ Employee Payroll Project from Scratch

    Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Stanford University

    Introduction to Healthcare

    Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Università Bocconi

    International Leadership and Organizational Behavior

    Skills you'll gain: Intercultural Competence, Conflict Management, Team Motivation, Professional Networking, Cultural Diversity, Organizational Leadership, Cross-Functional Team Leadership, Business Leadership, Communication, Leadership, Business Ethics, Relationship Building, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Data Engineering

    Skills you'll gain: Extract, Transform, Load, Data Store, Data Architecture, Big Data, Data Integration, Data Infrastructure, Data Storage, Relational Databases, Data Pipelines, Data Warehousing, Data Storage Technologies, Apache Hadoop, Data Mart, Databases, Data Lakes, SQL, Data Security, Apache Spark, NoSQL, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Cost and Economics in Pricing Strategy

    Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Case Studies, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

    4.8
    Rating, 4.8 out of 5 stars
    ·
    691 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Commercial Kitchen Power Layouts: Analyze & Design

    Skills you'll gain: Electrical Wiring, Wiring Diagram, Electrical Systems, Blueprint Reading, Electrical Equipment, Electrical Power, Schematic Diagrams, Technical Drawing, Engineering Drawings, Computer-Aided Design, Basic Electrical Systems, AutoCAD, Electrical Safety

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Real-world End to End Machine Learning Ops on Google Cloud

    Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Generative AI, Model Deployment, Cloud Management, Kubernetes, Large Language Modeling, CI/CD, Cloud Deployment, Machine Learning Methods, Continuous Deployment, Tensorflow, Model Evaluation, Apache Airflow, AI Workflows, Continuous Integration, Feature Engineering, Containerization, Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum Alliance

    Agile Essentials

    Skills you'll gain: User Story, Agile Product Development, Team Building, Team Management, Agile Methodology, Agile Project Management, User Research, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…505152…549

In summary, here are 10 of our most popular customer experience courses

  • Google UX Design (PT): Google
  • Advanced Marketing Optimization & Strategy: Coursera
  • Build a C++ Employee Payroll Project from Scratch: EDUCBA
  • ITIL 4: Management Practices: Logical Operations
  • Present Insights: Drive Prioritization with Data Stories: Coursera
  • Introduction to Healthcare: Stanford University
  • International Leadership and Organizational Behavior: Università Bocconi
  • Introduction to Data Engineering: IBM
  • Cost and Economics in Pricing Strategy: University of Virginia
  • Master Commercial Kitchen Power Layouts: Analyze & Design: EDUCBA

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