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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Coursera

    Publish your corporate designs on Slack with Canva

    Skills you'll gain: Slack (Software), Collaborative Software, Calendar Management, Marketing Materials, Content Creation, Marketing Design, Content Marketing, Corporate Communications, Shared Media, Facebook, Social Media Content, Graphic Design, User Accounts, Marketing Communications, Multimedia, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    Technology and Product Planning

    Skills you'll gain: Agile Software Development, Stakeholder Analysis, Healthcare Project Management, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Agile Product Development, Health Systems, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, Stakeholder Engagement, Health Care

    ★ 2.3 (6) · Mixed · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Security for Artificial Intelligence Software and Services

    Skills you'll gain: AI Security, Application Security, Secure Coding, Data Ethics, Vulnerability Assessments, Responsible AI, Security Strategy, Data Security, Security Controls, Cybersecurity, Threat Management, Continuous Monitoring, Encryption, Authentications, Penetration Testing, Data Management

    ★ 3.6 (16) · Intermediate · Course · 1 - 4 Weeks

  • S

    Scrimba

    Tailwind CSS Practice Projects

    Skills you'll gain: Responsive Web Design, UI Components, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Front-End Web Development, User Interface (UI), User Interface (UI) Design, Web Design and Development, Debugging, Web Development

    ★ 4.7 (7) · Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Digital Transformation with Google Cloud - בעברית

    Skills you'll gain: Innovation, Digital Transformation, Business Transformation, Organizational Change, Organizational Development, Culture Transformation, Cloud Platforms, Cloud Computing, Cloud Solutions, Google Cloud Platform, Technology Strategies, Business Solutions, User Research, Data Management, Artificial Intelligence and Machine Learning (AI/ML)

    ★ 4.7 (10) · Beginner · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    Learn to boost your productivity with AI and ChatGPT

    Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, AI literacy, LLM Application, OpenAI, Deepseek, Large Language Modeling, Education Software and Technology, Generative AI Agents, Token Optimization, Artificial Intelligence, Generative AI, AI Personalization, Excel Macros, Productivity, Excel Formulas

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention

    ★ 4.6 (20) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Azure Network Services

    Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Virtual Networking, Network Administration, Wide Area Networks, IT Security Architecture, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Border Gateway Protocol, Remote Access Systems

    ★ 4.8 (37) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Income Features in ProfitBooks

    Skills you'll gain: Order Management, Order Entry, Sales Process, Order Processing, Accounting Software, Customer Relationship Management, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Invoicing, Cloud Security, Sales, Amazon Web Services, Management Reporting, Business Reporting, Accounting, Finance

    ★ 4.6 (16) · Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    APIs in Node.js: Write a RESTful API Backend Application

    Skills you'll gain: Node.JS, Restful API, API Design, Server Side, Application Programming Interface (API), Back-End Web Development, Microsoft Visual Studio, Web Applications, Javascript, Application Development, Integrated Development Environments

    ★ 4.7 (6) · Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    Anti-Racism III

    Skills you'll gain: Community Outreach, Social Justice, Community Organizing, Diversity Awareness, Diversity Training, Advocacy, Social Impact, Diversity Equity and Inclusion Initiatives, Community Development, Cultural Diversity

    ★ 5 (15) · Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad Nacional Autónoma de México

    Estratégicos empresariales: Proyecto final

    Skills you'll gain: Business Planning, Organizational Structure, Business Strategies, Market Analysis, Quality Management, Business Strategy, Marketing Planning, Business Management, Strategic Planning, Entrepreneurship, Financial Planning, Marketing, Promotional Strategies, Quality Management Systems, Organizational Strategy, Marketing Strategies, Financial Management

    ★ 4.2 (18) · Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Publish your corporate designs on Slack with Canva: Coursera
  • Technology and Product Planning: Johns Hopkins University
  • Security for Artificial Intelligence Software and Services: Board Infinity
  • Tailwind CSS Practice Projects: Scrimba
  • Digital Transformation with Google Cloud - בעברית: Google Cloud
  • Learn to boost your productivity with AI and ChatGPT: Universitat Politècnica de València
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • Azure Network Services: EDUCBA
  • Income Features in ProfitBooks: Coursera
  • APIs in Node.js: Write a RESTful API Backend Application: Coursera

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