IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Berklee
Skills you'll gain: Intellectual Property, Entrepreneurship, Music History, Contract Negotiation, Fundraising and Crowdsourcing, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Lawsuits, Court Systems, Music, Brand Strategy, Branding, Project Planning, Music Performance, Business, Social Media
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy
Intermediate · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Data Wrangling, Data Processing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Automation
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: File I/O, Data Structures, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming, Computational Thinking, Software Development Tools, Development Environment, Data Storage, Functional Design, Integrated Development Environments, Software Documentation, Code Reusability, Data Import/Export, Jupyter
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Cloud Management, Cloud Deployment, Cloud Computing, Microsoft Windows, Cloud Security, Cloud Computing Architecture, Microsoft Copilot, Cloud Infrastructure, Cloud Platforms, Application Deployment, Enterprise Application Management, Desktop Support, Network Troubleshooting, Disaster Recovery, Mobile Security, Package and Software Management, Remote Access Systems, Administration, Configuration Management
Intermediate · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Security Management, Security Controls, Asset Management, Security Strategy, IT Management, Program Management, Security Awareness, Computer Security Awareness Training, Cyber Security Strategy, IT Security Architecture, Information Management, Technology Roadmaps, Cyber Security Policies, Continuous Monitoring, Cybersecurity, Enterprise Security, Program Development, Vendor Management, Quality Management, Continuous Improvement Process
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Trustworthiness, Social Media, Rapport Building, Relationship Building, Social Media Strategy, Social Media Content, Planning, Professionalism, Strategic Communication, Communication, Habit Formation, Market Opportunities, Leadership, Lifelong Learning, Goal Setting
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Project Risk Management, Risk Management, Stakeholder Management, Information Technology Architecture, Procurement, Resource Planning, Resource Allocation, IT Management, Risk Analysis, Purchasing, Project Management, Information Systems, Communication Planning, Management Information Systems, Risk Mitigation, Stakeholder Communications, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Azure Active Directory, Cloud Computing, Cloud Computing Architecture, Identity and Access Management, Cloud Deployment, Cloud Solutions, Cloud Services, Cloud Platforms, Cloud Infrastructure, Cloud Management, Cloud Security, Role-Based Access Control (RBAC), Azure DevOps, Data Governance, IT Security Architecture, Azure DevOps Pipelines, Azure Synapse Analytics, Cyber Governance, Microsoft Copilot
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing, Microsoft 365, Cloud Deployment, Cloud Computing Architecture, Cloud Infrastructure, Microsoft Intune (Mobile Device Management Software), Cloud Management, Microsoft Windows, Disaster Recovery, Cloud Security, IT Automation, Administration, Resource Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks