IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Patient Communication, Bilingual (Spanish/English), Patient Education and Support, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Oral Comprehension, Diagnostic Tests, Grammar, Pharmaceutical Terminology, Language Learning
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Grammar, English Language, Language Learning, Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power Platform Architecture & Technical Design, Microsoft Power Platform, Business Continuity Planning, Solution Architecture, Data Loss Prevention, Disaster Recovery, Data Modeling, Microsoft Azure, Data Architecture, Business Continuity, Database Design, IT Security Architecture, Data Security, Data Governance, Enterprise Architecture, Application Lifecycle Management, Systems Integration, Design Strategies, Governance Risk Management and Compliance, Content Optimization
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Model Evaluation, Applied Machine Learning, Machine Learning Methods, Feature Engineering, Regression Analysis, Machine Learning, Image Analysis, Machine Learning Algorithms, AI Personalization, Model Training, Deep Learning, Transfer Learning, Application Development, Predictive Modeling, Model Deployment, Text Mining, Python Programming, Classification Algorithms
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Interviewing Skills, Mentorship, Social Media, Rapport Building, Social Media Strategy, Business Research, Relationship Building, Professionalism, Business Correspondence, People Development, Business Writing, Relationship Management, Strategic Communication, Communication, Decision Making, Habit Formation, Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Test Automation, Performance Stress Testing, Performance Testing, Test Script Development, API Testing, GitHub, Postman API Platform, Continuous Integration, Software Testing, Test Tools, Version Control, Generative AI, Test Case, Git (Version Control System), AI literacy, Technical Communication, Integration Testing, Software Development, Computer Science, Information Technology
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Management, Business Leadership, Organizational Effectiveness, Decision Making, Innovation, Corporate Sustainability, People Management, Ethical Standards And Conduct, Leadership, Culture Transformation, Systems Thinking, Competitive Analysis, Strategic Partnership, Business Modeling, Environmental Social And Corporate Governance (ESG), Market Analysis, Influencing, Value Propositions, Growth Strategies, Culture
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Prompt Engineering, Prompt Patterns, Proposal Writing, Prompt Engineering Tools, AI Workflows, Proposal Development, Business Writing, Business Correspondence, Email Automation, Writing, Administrative Support, AI literacy, AI Enablement, Customer Acquisition Management, Writing and Editing, Business Communication, Calendar Management, LLM Application, Sales Prospecting, Prospecting and Qualification
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Driving engagement, Social Impact, Drive Engagement, Employee Engagement, Motivational Skills, Positive Behavior Support, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months