Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months

CertNexus
Skills you'll gain: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Continuous Improvement Process, Meeting Facilitation, Team Management, Team Building, Sprint Planning, Team Leadership, User Story, Lean Methodologies, Case Studies, Performance Improvement, Performance Analysis, Product Development, Leadership, Administration, Business
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Cloud Infrastructure, Cloud Management, Amazon Web Services, Amazon S3, Cloud Computing, Data Migration, Cloud Security, Virtual Networking, Virtual Private Networks (VPN), MySQL, Systems Administration, Database Management, Network Security, Resource Management, Performance Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Advertising Campaigns, Marketing Budgets, Advertising, Instagram, Target Audience, Facebook, Social Media, Paid media, Digital Advertising, Campaign Management, Social Media Marketing, Budgeting, Performance Metric, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, AI Workflows, AI Orchestration, Agentic systems, Generative AI Agents, Artificial Intelligence, Coordination, AI Security, Data Ethics, Governance, Systems Architecture, Software Architecture, Scalability, Regulatory Compliance, Communication Strategies, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Backlogs, Jira (Software), Sprint Planning, Agile Methodology, Agile Product Development, User Story, Process Development, Data-Driven Decision-Making, Workflow Management, Prioritization, Key Performance Indicators (KPIs), Process Design, Continuous Improvement Process, Project Estimation, Quality Assurance, Standard Operating Procedure
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Control Systems, Machine Controls, Process Control, Embedded Systems, Embedded Software, Torque (Physics), Electronic Systems, Automation Engineering, Power Electronics, Hardware Design, Electronics Engineering, Three-Phase, Manufacturing Processes, Electrical Engineering, Electrical Systems, Programmable Logic Controllers, Electronic Hardware, Electronics, Electrical and Computer Engineering, Basic Electrical Systems
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Design Thinking, Food and Beverage, Consumer Behaviour, Nutrition and Diet, Health Education, Creative Thinking, Culture, Hospitality and Food Services, Human Centered Design, Creative Problem-Solving, Entrepreneurship, Innovation, Sustainability Standards, Systems Thinking, Social Impact, Empathy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Surveys, Market Research, Customer Insights, Marketing, Marketing Analytics, User Research, Research Methodologies, Market Analysis, Google Analytics, Data Collection, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks