IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Management, Business Analytics, Analytics, Data Quality, Data Ethics, Data Analysis, Business Intelligence, Big Data, Organizational Structure, Data-Driven Decision-Making, Data Access, Relational Databases, SQL, Data Storage, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Taking Meeting Minutes, Meeting Facilitation, Project Documentation, Productivity Software, Document Management, Team Oriented, Delegation Skills, Workflow Management, Accountability, Team Management, Decision Making
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: User Story, Agile Product Development, Team Building, Team Management, Agile Methodology, Agile Project Management, User Research, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Patient Education And Counseling, Communication Strategies, Communication, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Endpoint Detection and Response, Intrusion Detection and Prevention, Threat Detection, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Event Monitoring, Cyber Attacks, Cyber Security Assessment, Continuous Monitoring, Security Management, Malware Protection, Cyber Engineering, Security Testing, Cyber Governance, Linux
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Business Process Management, IT Management, Marketing, Talent Management, Brand Management, Business Process Improvement, Technical Management, Business Economics, Brand Strategy, Strategic Marketing, Operations Management, Leadership Development, Continuous Improvement Process, Value Propositions, Market Dynamics, Economics, Economic Development
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Amazon Elastic Compute Cloud, Data Visualization Software, Cloud Storage, Dashboard, Scalability, Data Strategy, Data Integration, Real Time Data, Data Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ISO/IEC 27001, Threat Management, Security Management, Data Security, Cyber Risk, Risk Management, Continuous Monitoring, Vulnerability Assessments, Cyber Security Policies, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Information Systems, Scenario Testing, Asset Protection
Beginner · Course · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Microsoft Excel, Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Maintainability, Software Design Patterns, Test Automation, File I/O, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Software Testing, Testability, Software Engineering, Java Programming, Java, Application Security, Development Testing
Beginner · Specialization · 3 - 6 Months