IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Probability Distribution, Regression Analysis, Process Capability, Business Process, Statistical Process Controls, Quality Management, Team Management, Project Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Application Deployment, Prometheus (Software), Cloud-Native Computing, Docker (Software), DevOps, Containerization, Role-Based Access Control (RBAC), YAML, System Monitoring, Grafana, Debugging, Command-Line Interface
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Security, Amazon Web Services, Cloud Management, Cyber Governance, Security Controls, Amazon CloudWatch, Data Governance, Governance, Governance Risk Management and Compliance, Compliance Management, Multi-Tenant Cloud Environments, Continuous Monitoring, Risk Control, Account Management, Threat Detection, Automation, Configuration Management, Budget Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Modeling, Stakeholder Engagement, Business Analysis, Cloud-Native Computing, Identity and Access Management, Data Migration, Software Architecture, Stakeholder Analysis, Extract, Transform, Load, Systems Design, Database Design, Systems Architecture, Stakeholder Management, Data Integration, Cybersecurity, Release Management, Enterprise Architecture, Project Management, Software Testing, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Requirements Documents, Technology Strategies, Technology Solutions, Requirements Analysis, Agile Product Development, Agile Methodology, Business Requirements, Decision Making, Cross-Functional Team Leadership, Request for Proposal, Vendor Management, Team Management, Proposal Development, Product Demonstration, Return On Investment, Leadership, Procurement
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Front-End Web Development, Web Design, Semantic Web, Browser Compatibility, Web Development, Web Content Accessibility Guidelines, Web Analytics and SEO, Development Testing, Data Validation, Javascript, Animations
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Data-Driven Decision-Making, Statistical Modeling, Predictive Modeling, Regression Analysis, R Programming, Data Analysis, Probability & Statistics, Statistical Hypothesis Testing, Statistical Inference, Statistical Analysis
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Professional Networking, Intercultural Competence, Teamwork, LinkedIn, Intellectual Property, Collaboration, Professional Development, Communication, Productivity, Cultural Responsiveness, Accountability, Conflict Management, Self-Awareness, Personal Development, Interviewing Skills, Data Management, Planning, Resilience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
Beginner · Course · 1 - 3 Months

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Decision-Making, Regression Analysis, Scatter Plots, Data Analysis, Predictive Analytics, Business Analytics, Predictive Modeling, Minitab, Advanced Analytics, Statistical Modeling, Statistical Methods, Statistical Analysis, Statistical Hypothesis Testing, Correlation Analysis, Microsoft Excel, Data Validation
Mixed · Course · 1 - 4 Weeks