
Case Western Reserve University
Skills you'll gain: Leadership Development, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Culture Transformation, Case Studies, Drive Engagement, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling, Design Thinking, Industrial and Organizational Psychology
★ 4.8 (309) · Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Visualization, Data Synthesis, Data Presentation, Data Storytelling, Business Research, Presentations, Storytelling, Research Reports, Marketing Communications, Social Media Campaigns, Market Research, Marketing Effectiveness, Data-Driven Decision-Making, Social Media Marketing, Advertising, Customer Insights, Data Analysis, Target Audience, Digital Advertising, Digital Marketing
★ 4.6 (185) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Tactfulness, Verbal Communication Skills, Interpersonal Communications, Constructive Feedback, Communication Strategies, Empathy, Diversity and Inclusion, Conflict Management, Diversity Awareness, Advocacy, Communication, Emotional Intelligence, Composure, Peer Review, Expectation Management, Collaboration, Interactive Learning, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Empathy, Recognizing Others, Peer Review, Supervision, Communication Strategies, Tactfulness, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Positive Behavior Support, Organizational Leadership, Communication
★ 4.6 (8) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Drive Engagement, Team Performance Management, Team Building, Teamwork, Team Management, Solution Delivery, Innovation, Resource Allocation, People Management, Workplace inclusivity, Diversity and Inclusion, Communication
★ 4.2 (9) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Motivational Skills, Employee Performance Management, Performance Management, Management Training And Development, Behavioral Management, Overcoming Obstacles, Tactfulness, Communication Strategies, Creativity, Communication
★ 4.7 (36) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Management Training And Development, Team Performance Management, Performance Management, Team Management, Performance Appraisal, Discussion Facilitation, Empowerment, Self-Awareness
★ 4.9 (47) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Intercultural Competence, Conflict Management, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
★ 4.8 (20K) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Performance Review, HR Tech, Employee Performance Management, Generative AI, AI Personalization, Workforce Development, Organizational Development, Performance Management, Smart Goals, People Analytics, People Development, Human Resource Strategy, Constructive Feedback, Responsible AI, Performance Analysis, Prompt Engineering, Automation, Coaching, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Surveys, Survey Creation, User Feedback, Parent Communication, Constructive Feedback, Teaching, Professional Development, Instructional Strategies
★ 4.9 (84) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Analysis
★ 4.7 (560) · Intermediate · Guided Project · Less Than 2 Hours