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  • Service Improvement

Results for "service improvement"


  • U

    University of Illinois Urbana-Champaign

    Operations Management: Quality and Supply Chain

    Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Planning, Process Improvement and Optimization, Supply Chain Management, Process Analysis, Wholesaling, Quality Management, Lean Manufacturing, Business Technologies, Statistical Process Controls, Process Capability, Statistical Analysis, Sustainable Business, Network Planning And Design, Process Control, Program Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Evaluate and Document Patient Outcome Improvements

    Skills you'll gain: Patient Communication, Statistical Reporting, Patient-centered Care, Digital Analysis, Interpersonal Communications, Patient Evaluation, Business Reporting, Patient Advocacy, Data Presentation, Analytics, Data Collection, People Analytics, Data Storytelling, Data Literacy, Communication, Data Analysis, Communication Strategies, Data-Driven Decision-Making, Data Synthesis, Quality Improvement

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Practicing Collaborative, Continuous Improvement

    Skills you'll gain: Continuous Improvement Process, Continuous Quality Improvement (CQI), Education and Training, Process Improvement, Program Evaluation, Community Development, Systems Thinking, Collaboration, Professional Development, Team Collaboration, Diversity Equity and Inclusion Initiatives, Design, Data Collection

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

    Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, Problem Management, Clinical Practices, User Centered Design, Creativity, Process Modeling, Collaboration, Empathy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    200 reviews

    Mixed · Course · 1 - 4 Weeks

  • É

    École Nationale des Ponts et Chaussées

    The hidden value – Lean in manufacturing and services

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Business Transformation, Continuous Improvement Process, Process Improvement, Production Process, Manufacturing Operations, Service Improvement, Process Optimization, Operational Excellence, Operational Efficiency, Waste Minimization, Business Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    835 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Improvement Techniques and Control Tools

    Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making, Training Programs

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Improve Data Quality and Automate Errors

    Skills you'll gain: Data Quality, Quantitative Research, Data Management, Quality Assurance, Data Cleansing, Quality Improvement, Continuous Quality Improvement (CQI), Quality Assessment, Data Validation, Data Pipelines, Key Performance Indicators (KPIs), SQL, Data Processing, Extract, Transform, Load, Performance Analysis, Continuous Monitoring, Automation, Trend Analysis

    Advanced · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Nursing Management, Healthcare Project Management, Patient Education and Support, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Intravenous Therapy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

    Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Healthcare Project Management, Safety Assurance, Quality Improvement, Safety Standards, Problem Management, Continuous Quality Improvement (CQI), System Implementation, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Improve Business Performance with Google Forms

    Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    560 reviews

    Intermediate · Guided Project · Less Than 2 Hours

1…789…373

In summary, here are 10 of our most popular service improvement courses

  • Operations Management: Quality and Supply Chain: University of Illinois Urbana-Champaign
  • Generative AI Essentials for Customer Service: Edureka
  • Evaluate and Document Patient Outcome Improvements: Coursera
  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Practicing Collaborative, Continuous Improvement: University of Michigan
  • Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
  • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
  • Improvement Techniques and Control Tools: SkillUp
  • Improve Data Quality and Automate Errors: Coursera
  • Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University

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