• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Telephone Skills

Results for "telephone skills"


  • Status: Bestseller
    Bestseller
    U

    University of Pennsylvania

    Foundations of Positive Psychology

    Skills you'll gain: Resilience, Goal Setting, Cognitive Behavioral Therapy, Science and Research, Psychological Evaluations, Persistence, Stress Management, Composure, Quantitative Research, Growth Mindedness, Adaptability, Mental Health, School Psychology, Gerontology, Psychosocial Assessments, Experimentation, Mental Health Diseases and Disorders, Meditation & Breathwork, Creativity, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Fundamentals of Music Theory

    Skills you'll gain: Music Theory, Music, Classical Music, Musical Composition

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Mobile App Development

    Skills you'll gain: Mobile Development, Mobile Development Tools, iOS Development, Other Mobile Programming Languages, Flutter (Software), Integrated Development Environments, Development Environment, Apple iOS, Android Studio, Computer Programming Tools, Application Development, Swift Programming, Test Tools, React Native, Apple Xcode, Application Frameworks, Web Applications, Cross Platform Development, Software Testing, Cloud Hosting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    232 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for NLP with PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Fine-tuning, Convolutional Neural Networks, Deep Learning, Natural Language Processing, Embeddings, Hugging Face, Computer Vision, Supervised Learning, Classification Algorithms, Data Preprocessing, Predictive Modeling, Machine Learning, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Statistical Methods, Probability & Statistics, Machine Learning Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    2.1K reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    The Museum of Modern Art

    Modern Art & Ideas

    Skills you'll gain: Cultural Diversity, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Amsterdam

    Methods and Statistics in Social Sciences

    Skills you'll gain: Qualitative Research, Scientific Methods, Statistical Analysis, Statistical Hypothesis Testing, Research, Science and Research, Research Design, Sampling (Statistics), Research Reports, Interviewing Skills, Data Analysis, Data Collection, Research Methodologies, Probability & Statistics, Social Sciences, Statistical Methods, Regression Analysis, Statistical Inference, Statistics, R Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI: Empowering Modern Education

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Data Ethics, Education Software and Technology, ChatGPT, AI literacy, LLM Application, Digital pedagogy, Prompt Engineering, AI Workflows, AI Integrations, Ethical Standards And Conduct, Information Privacy, Emerging Technologies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Interviewing and Resume Writing in English

    Skills you'll gain: Interviewing Skills, Negotiation, Oral Expression, Telephone Skills, Price Negotiation, Presentations, Marketing Planning, Verbal Communication Skills, Public Speaking, Professional Development, Applicant Tracking Systems, English Language, Copywriting, Persuasive Communication, Strategic Marketing, Tactfulness, Business Writing, Intercultural Competence, Business Correspondence, Campaign Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    771 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    TESOL Certificate, Part 1: Teach English Now!

    Skills you'll gain: Classroom Management, Lesson Planning, Instructional and Curriculum Design, Teaching, Instructional Design, Pedagogy, Curriculum Planning, Instructional Strategies, Education and Training, Curriculum Development, Language Competency, Digital pedagogy, Train The Trainer, Research, Human Learning, Student Engagement, Literacy, English Language, Verbal Communication Skills, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Statistical Analysis Fundamentals using Excel

    Skills you'll gain: Data Visualization, Descriptive Statistics, Data Presentation, Statistical Hypothesis Testing, Statistical Visualization, Regression Analysis, Forecasting, Probability Distribution, Data Visualization Software, Business Analytics, Data Analysis, Statistical Analysis, Statistical Methods, Probability & Statistics, Microsoft Excel, Descriptive Analytics, Statistics, Spreadsheet Software, Predictive Analytics, Predictive Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    154 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Introduction to Social Media Marketing

    Skills you'll gain: Social Media Marketing, Target Audience, Social Media Strategy, Social Media, Customer Analysis, Persona Development, Smart Goals, Marketing Effectiveness, Key Performance Indicators (KPIs), Goal Setting, Digital Media Strategy, Marketing, Marketing Strategies, Facebook, Marketing Channel, Instagram, Digital Marketing, Journey Mapping

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Entrepreneurship: Growing Your Business

    Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Journey Mapping, Process Design, Entrepreneurship, Philanthropy, Courage, Leadership Development, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics, Finance, HR Tech

    4.8
    Rating, 4.8 out of 5 stars
    ·
    7.8K reviews

    Beginner · Specialization · 3 - 6 Months

1…707172…834

In summary, here are 10 of our most popular telephone skills courses

  • Foundations of Positive Psychology: University of Pennsylvania
  • Fundamentals of Music Theory: The University of Edinburgh
  • Introduction to Mobile App Development: IBM
  • Generative AI for NLP with PyTorch: IBM
  • Modern Art & Ideas: The Museum of Modern Art
  • Methods and Statistics in Social Sciences: University of Amsterdam
  • Generative AI: Empowering Modern Education: IBM
  • Interviewing and Resume Writing in English: University of Maryland, College Park
  • TESOL Certificate, Part 1: Teach English Now!: Arizona State University
  • Statistical Analysis Fundamentals using Excel: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok