Sales courses can help you learn negotiation techniques, customer relationship management, sales strategy development, and effective communication skills. You can build expertise in lead generation, closing deals, and understanding buyer psychology. Many courses introduce tools like CRM software and sales analytics platforms, that support tracking performance and managing customer interactions.
University of Illinois Urbana-Champaign
Skills you'll gain: Bookkeeping, Ledgers (Accounting), Technical Accounting, Accounting, Accounting Records, Financial Accounting, General Ledger, Balancing (Ledger/Billing), Financial Reporting, Inventory Accounting, Equities, Balance Sheet, Fixed Asset, Accounts Receivable, Financial Statements
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Systems, Market Opportunities, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Customer experience strategy (CX), Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Inventory Control, Financial Data, Data Analysis, Cost Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Process Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Managed Services, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Business Software, Customer Relationship Management (CRM) Software, Business Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Supplier Management, Business Planning, Entrepreneurship, Supplier Performance Management, Business Strategies, Supplier Relationship Management, New Business Development, Growth Strategies, Business Development, Business Strategy, Business Modeling, Business Valuation, Entrepreneurial Finance, Sales Presentations, Market Opportunities, Financial Analysis, Strategic Thinking, Strategic Marketing, Competitive Analysis, Market Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: TikTok, Content Performance Analysis, Data-Driven Marketing, Online Advertising, Performance Measurement, Advertising, Advertising Campaigns, Digital Advertising, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Marketing Strategies, E-Commerce, Social Media Marketing, Social Media Analytics, Campaign Management, Product Promotion, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Customer Support
Beginner · Professional Certificate · 3 - 6 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Test Data, Performance Metric, Data Collection, Performance Measurement, Benchmarking, A/B Testing, Data-Driven Decision-Making, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Reporting, Inventory Accounting, Financial Statement Analysis, Depreciation, Cash Control, Financial Statements, Financial Accounting, Fixed Asset, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounting, Cost Accounting, Inventory Control Systems, Accounts Receivable, Internal Controls, Capital Expenditure, Equities, Inventory Management System, Investments
Build toward a degree
Intermediate · Course · 1 - 3 Months

Airbus Beyond
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Logistics Management, Risk Management, Strategic Planning, Leadership, Stakeholder Engagement, Transportation Operations, Operations, Regulatory Requirements, Inventory Control
Beginner · Course · 1 - 3 Months