Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, AI Enablement, Business Process Automation, Self Service Technologies, Technical Support and Services, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Process Analysis, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Project Risk Management, Team Performance Management, Performance Metric, Productivity, Project Schedules, Performance Management, Goal Setting, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development

Skills you'll gain: TypeScript, Programming Principles, Web Development Tools, Javascript, Web Language

Skills you'll gain: COBOL (Programming Language), Job Control Language (JCL), IBM DB2, z/OS, Mainframe Computing, Relational Databases, File Management, Data Management, Databases, Database Management Systems, File Systems, Programming Principles, Command-Line Interface, Computer Programming

Skills you'll gain: Integrated Development Environments, Python Programming, Programming Principles, File I/O, Scripting, Software Engineering, Computer Programming, Computer Engineering, Data Structures

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, AI Workflows, Vector Databases, Scalability, User Interface (UI), Embeddings, Databases, Performance Tuning, Maintainability, Data Preprocessing

Skills you'll gain: Lifelong Learning, Learning Strategies, Adaptability, Willingness To Learn, Personal Development, Social Studies, Trend Analysis, digital literacy, Emerging Technologies, Open Mindset, Social Impact, Technology Solutions, Innovation, Digital Transformation

Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Analysis, Operational Efficiency, Inventory Management, Workflow Management, Process Management, Performance Improvement, Continuous Improvement Process, Organizational Strategy, Service Improvement, Inventory Management System, Inventory Control, Process Analysis, Capacity Management, Service Level, Resource Utilization, Decision Making

Skills you'll gain: Gemini, Google Gemini, Multimodal Prompts, Retrieval-Augmented Generation, Query Languages, Data Manipulation, Data Store, Embeddings, Metadata Management, Document Management, Text Mining, Data Capture, Cloud API, Image Analysis, Cloud Computing, Artificial Intelligence

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Semiconductors, Analytical Testing, Laboratory Equipment, Materials science, Laboratory Testing, Analytical Chemistry, Laboratory Techniques

Skills you'll gain: Technical Documentation, Personal Attributes, Document Management, Technical Writing, Graphic and Visual Design