• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Improvement

Results for "service improvement"


  • P

    Packt

    Security, Automation and Optimization on AWS

    Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon CloudWatch, Amazon Elastic Compute Cloud, Infrastructure as Code (IaC), Cloud Management, Cloud Deployment, Cloud Computing Architecture, Cloud Security, Natural Language Processing, Key Management, Application Security, Anomaly Detection, Encryption, Vulnerability Assessments

    Intermediate · Course · 1 - 3 Months

  • I

    Imperial College London

    Foundations of Public Health Practice

    Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Health Promotion, Microbiology, Health Assessment, Health Education, Sanitation, Infection Control, Program Evaluation, Healthcare Ethics, Epidemiology, Infectious Diseases, Health Policy, Preventative Care, Environment Health And Safety, Behavioral Economics, Social Determinants Of Health, Behavioral Health

    ★ 4.7 (705) · Beginner · Specialization · 3 - 6 Months

  • E

    Emory University

    AI for Marketing

    Skills you'll gain: AI Personalization, Data-Driven Marketing, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Personalized Campaigns, Customer Analysis, Customer experience improvement, Customer Insights, Marketing Strategies, Contextual Advertising, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

    ★ 4.5 (83) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Risking, Marketing Analytics, Data Presentation, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    ★ 4.6 (201) · Intermediate · Specialization · 3 - 6 Months

  • U

    University of Colorado System

    Hacking and Patching

    Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Vulnerability Scanning, Cyber Security Assessment, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

    ★ 4 (279) · Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Dashboard Creation, Problem Management, Data Import/Export, Data Access

    ★ 4.7 (224) · Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Getting Started with Azure

    Skills you'll gain: Microsoft Azure, Infrastructure As A Service (IaaS), Network Administration, Network Infrastructure, Cloud Deployment, Cloud Computing, Data Storage, Cloud Management, Dashboard Creation, Cloud Platforms

    ★ 4.4 (512) · Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Spring - Cloud Overview

    Skills you'll gain: Microservices, Spring Boot, Software Architecture, API Gateway, Spring Framework, Cloud-Native Computing, Service Oriented Architecture, Load Balancing, Systems Architecture, Cloud Computing, Software Design Patterns, Scalability, Restful API, Service Management, Network Routing

    ★ 4.3 (76) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Building Smart Business Assistants with IBM Watson

    Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

    ★ 4.6 (471) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of California, Davis

    Setting Expectations & Assessing Performance Issues

    Skills you'll gain: Team Performance Management, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability Frameworks, Employee Coaching, Employee Performance Management, Management Training And Development, Performance Metric, Coaching, Accountability, Performance Analysis, Performance Measurement, Gap Analysis, Performance Improvement, Goal Setting

    ★ 4.8 (718) · Mixed · Course · 1 - 4 Weeks

  • S

    Starweaver

    IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

    Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Stakeholder Management, Performance Improvement, Business Requirements, Stakeholder Communications, Case Studies, Stakeholder Analysis, Project Performance, Governance, Business Process Modeling, Strategic Planning, Problem Solving

    ★ 4.8 (129) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Introduction to NoSQL Databases

    Skills you'll gain: NoSQL, MongoDB, Database Development, Database Systems, Databases, Database Management Systems, Database Management, Database Software, Database Administration, Information Management, Apache Cassandra, Database Theory, Database Architecture and Administration, Distributed Computing, Query Languages, Data Modeling, IBM Cloud, Cloud Applications, Data Manipulation, JSON

    ★ 4.6 (381) · Beginner · Course · 1 - 3 Months

1…828384…374

In summary, here are 10 of our most popular service improvement courses

  • Security, Automation and Optimization on AWS: Packt
  • Foundations of Public Health Practice: Imperial College London
  • AI for Marketing: Emory University
  • GenAI for Marketing and Customer Insights: Coursera
  • Hacking and Patching: University of Colorado System
  • Logging and Monitoring in Google Cloud: Google Cloud
  • Getting Started with Azure: LearnQuest
  • Spring - Cloud Overview: LearnQuest
  • Building Smart Business Assistants with IBM Watson: Coursera
  • Setting Expectations & Assessing Performance Issues: University of California, Davis

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok