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  • Telephone Skills

Results for "telephone skills"


  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Small Talk & Conversational Vocabulary

    Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professional Development, Professionalism, Interpersonal Communications, Communication

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Video Conferencing: Face to Face but Online

    Skills you'll gain: English Language, Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Meeting Facilitation

    4.2
    Rating, 4.2 out of 5 stars
    ·
    39 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Inbound Calls, Customer Inquiries, Customer Complaint Resolution, Client Support, Greeting Customers, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Active Listening, Oral Expression, Grammar, Purchasing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Interplay Learning

    Customer Service for Trades

    Skills you'll gain: Customer experience improvement, Verbal Communication Skills, User Feedback, Customer Service, Consultative Approaches, Active Listening, Customer Relationship Building, Expectation Management, Communication, Professionalism, Customer Complaint Resolution, Trustworthiness, Rapport Building, Problem Solving, Professional Development, Composure, Non-Verbal Communication, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, HVAC

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    AI Agent Skills for Leaders

    Skills you'll gain: Generative AI Agents, AI Enablement, AI Orchestration, AI Workflows, Agentic Workflows, Dashboard, Dashboard Creation, Claude Code, Decision Intelligence, AI Product Strategy, Anthropic Claude, AI Personalization, Agentic systems, Generative AI, ChatGPT, Prompt Engineering, Multimodal Prompts, AI Integrations, Prompt Engineering Tools, Prompt Patterns

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    STARWEAVER

    Management Skills for New Managers

    Skills you'll gain: Team Motivation, Delegation Skills, Team Performance Management, Performance Management, Employee Performance Management, Diversity Awareness, Management Training And Development, Motivational Skills, Emotional Intelligence, Cultural Responsiveness, People Management, Supervision, Empathy & Emotional Intelligence, Team Building, Cultural Sensitivity, Team Collaboration, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    125 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Excel Skills for Business: Advanced

    Skills you'll gain: Excel Formulas, Dashboard, Dashboard Creation, Microsoft Excel, Spreadsheet Software, Data Wrangling, Data Preprocessing, Data Manipulation, Data Processing, Data Presentation, Interactive Data Visualization, Excel Macros, Data Analysis Software, Business Analytics, Analytical Skills, Advanced Analytics, Business Mathematics, Financial Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.3K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Critical Thinking Skills for the Professional

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Critical Thinking, Independent Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Emotional Intelligence, Cognitive flexibility, Personal Development, Self-Awareness, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IIMA - IIM Ahmedabad

    Leadership Skills

    Skills you'll gain: Leadership Studies, Leadership, Leadership Development, Team Leadership, Leadership and Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Business Ethics, Culture Transformation, Personal Development, Empathy & Emotional Intelligence, Personal Attributes, Influencing, Organizational Change, Self-Awareness, Ethical Standards And Conduct, Industrial and Organizational Psychology, Relationship Building, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Data Collection: Online, Telephone and Face-to-face

    Skills you'll gain: Surveys, Survey Creation, Interviewing Skills, Data Collection, Sampling (Statistics), Research Methodologies, Research Design, Data Quality, Social Media Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    353 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Leadership and Influencing Skills

    Skills you'll gain: Team Leadership, Team Performance Management, Team Collaboration, Collaboration, People Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Excel Skills for Business: Intermediate I

    Skills you'll gain: Microsoft Excel, Dashboard, Spreadsheet Software, Excel Formulas, Consolidation, Business Reporting, Data Management, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18K reviews

    Intermediate · Course · 1 - 3 Months

1…91011…834

In summary, here are 10 of our most popular telephone skills courses

  • Lesson | Small Talk & Conversational Vocabulary: Georgia Institute of Technology
  • Lesson | Video Conferencing: Face to Face but Online: Georgia Institute of Technology
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Customer Service for Trades: Interplay Learning
  • AI Agent Skills for Leaders: Vanderbilt University
  • Management Skills for New Managers: STARWEAVER
  • Excel Skills for Business: Advanced: Macquarie University
  • Critical Thinking Skills for the Professional: University of California, Davis
  • Leadership Skills: IIMA - IIM Ahmedabad
  • Data Collection: Online, Telephone and Face-to-face: University of Michigan

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